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Pinnacle Life Reviews

https://www.pinnaclelife.co.nz/

Rated

Excellent

Whatever makes you feel lucky, we’re here to help you protect it – simple, online life insurance designed for Kiwis, by Kiwis.

Service

4.5

Product

4.5

ratings over the past year

Displaying all 249 reviews

Trusted Customer

2 years ago

Date of purchase: 10/05/2022

The service is always excellent . Staff are fantastic.always pleasant and friendly.

Pinnacle Life

2 years ago

Thanks so much for taking the time to leave some feedback, and that you found our team friendly, (they're quite fun to hang out with too!)

Trusted Customer

2 years ago

Date of purchase: 17/05/2022

Very helpful person who was happy to answer my many questions

Pinnacle Life

2 years ago

Thanks for taking the time to give a rating and review, our staff love helping our super customers!

Trusted Customer

2 years ago

Date of purchase: 05/05/2022

Our adjustment to Life Insurance was actioned immediately. Unfortunately my husband didn't sign the form and it was returned quickly for us to complete it.

Pinnacle Life

2 years ago

Always happy to help! So glad you got sorted quickly and easily. Thanks for taking the time to give Pinnacle a review and a rating, we appreciate it,

Product reviews

Trusted Customer

2 years ago

Date of purchase: 01/05/2022

Quick and easy. Didn’t bombard me with communication

Pinnacle Life

2 years ago

Thanks so much for the review and rating. A survey we did in 2020 told us customers don't like too much communication, so we're glad to hear we got that balance right for you!

Trusted Customer

2 years ago

Date of purchase: 02/05/2022

Great customer service and helpful in extending the monthly payment deadline enabling decide on the transition to a lower cover. The whole process was smooth and easy

Pinnacle Life

2 years ago

Really happy we could help you out. Thanks for taking the time to give Pinnacle Life a review 😀

Trusted Customer

2 years ago

Date of purchase: 27/04/2022

Prompt response to query and smooth process

Pinnacle Life

2 years ago

So glad you found our process smooth, we aim for easy! Thanks for taking a minute to give Pinnacle Life a review and a rating.

Product reviews

Trusted Customer

2 years ago

Date of purchase: 04/05/2022

They replied to my phone call with follow up email. And a second email after I asked for a change to be made. Very good digital form for signing.

Pinnacle Life

2 years ago

The digital form is relatively new for us, and we're so glad it's working well!! Make things so much easier for our customers and for us. Thanks for taking the time to give us this feedback we appreciate it.

Trusted Customer

2 years ago

Date of purchase: 27/04/2022

It's was very easy to organise life Insurance, fast & efficient communication

Pinnacle Life

2 years ago

So glad you found our process fast and efficient as that's what we aim for. Thanks so much for give Pinnacle Life a rating and review.

Product reviews

Trusted Customer

2 years ago

Date of purchase: 03/05/2022

Thanks for real person answering ph and was able to have the answers I needed

Pinnacle Life

2 years ago

Thanks for taking a minute to give us a rating and some feedback. We appreciate it and are glad we could help!

Trusted Customer

2 years ago

Date of purchase: 24/04/2022

Good, pls can yous give me you contact details, and plus i need to put in my beneficiries

Pinnacle Life

2 years ago

Thanks for taking the time to give us some feedback and a rating. You can reach our team on 0800 22 22 23 or you can use our online forms on this page https://www.pinnaclelife.co.nz/customer-support/change-the-beneficiary.

Product reviews

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About Pinnacle Life

At Pinnacle Life we believe that life insurance should be simple. That means it should be easy to understand, affordable and quick. With Pinnacle Life you can get a quote in 30 seconds and be covered in 10 minutes. All of our policies are backed by Hannover Life RE of Australasia. Pinnacle Life has partnered with Hannover Life RE since we started doing business back in 1998.

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27 Gillies Avenue, Newmarket, Auckland, 1023, New Zealand

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