Whatever makes you feel lucky, we’re here to help you protect it – simple, online life insurance designed for Kiwis, by Kiwis.
Service
4.5
/5
Product
4.5
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5
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50
19
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75
ratings over the past year
Displaying all 249 reviews
Trusted Customer
3 years ago
Date of purchase: 01/11/2020
Easy affordable and great customer service would highly recommend to others
Pinnacle Life
Pinnacle Life
3 years ago
Thanks for the positive feedback! We appreciate it. Being easy and affordable are important to us.
Product reviews
Very affordable easy application
Pinnacle Life
Pinnacle Life
3 years ago
Thanks for giving us a review!
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Trusted Customer
3 years ago
Date of purchase: 01/11/2020
Fast and easy system
Pinnacle Life
Pinnacle Life
3 years ago
We try to make things as easy as we can so we're glad that was your experience.
Product reviews
Only just started so hopefully it'll be a good product for us
Pinnacle Life
Pinnacle Life
3 years ago
We hope so too! Life insurance isn't fixed in stone so if life changes for you and you need to change how much cover your have, or the type of cover give us a shout, and we can help you make sure your cover stays right for you. Thanks for taking the time to leave a review.
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CA
Cameron and Aimee
3 years ago
Date of purchase: 15/10/2020
What Cameron and Aimee said about Pinnacle Life:
Good, but took a long time to get back to me.
Pinnacle Life
Pinnacle Life
3 years ago
Thanks for taking the time to provide feedback, apologies that we took a long time to get back to you. We will do our best to do better for you in the future.
Product reviews
Everything can always improve.
Pinnacle Life
Pinnacle Life
3 years ago
You're absolutely right! At Pinnacle we are always looking for ways to do better, that's why you're feedback is so valuable.
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KC
Kerry and Catherine
3 years ago
Date of purchase: 15/10/2020
What Kerry and Catherine said about Pinnacle Life:
Ease of dealing with Pinnacle Life and the support by the team - while the assessment was thorough I believe we have the best cover for our circumstances and any future events.
Pinnacle Life
Pinnacle Life
3 years ago
Thanks for giving us a review and some feedback. Everything we do is to make sure we are there for you at claim, so you can be confident we'll be there when you need us.
Product reviews
Fit for purpose on what we both require in terms of cover.
Pinnacle Life
Pinnacle Life
3 years ago
Thanks for taking the time to give us a review and feedback we appreciate it as we know it helps other people make a decision about what's right for them
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AA
Aaron
3 years ago
Date of purchase: 10/10/2020
What Aaron said about Pinnacle Life:
I asked for a price to add sickness cover. Got one. Log onto you site and used the refence number given to me to find once finished it didn't include the sickness cover. Then When I talked to someone
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Pinnacle Life
Pinnacle Life
3 years ago
Hi Aaron, thanks for the feedback. We are always looking for ways to improve and clearly, this is a process we need to work on. Thanks for taking the time, we appreciate it.
Product reviews
Pinnacle Life
Pinnacle Life
3 years ago
Thanks for taking the time to give us a rating! We appreciate it
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Trusted Customer
4 years ago
Date of purchase: 26/08/2020
Great customer service
Pinnacle Life
Pinnacle Life
4 years ago
Thanks for taking to time to review Pinnacle Life. We're happy to hear you received great customer service, our team take pride in what they do.
Product reviews
Great information and help
Pinnacle Life
Pinnacle Life
4 years ago
Thanks for giving us a rating and a review. We appreciate it!
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JA
Jamie
4 years ago
Date of purchase: 26/08/2020
What Jamie said about Pinnacle Life:
Quick fast hassle free service
Pinnacle Life
Pinnacle Life
4 years ago
Great that it was hassle-free! thanks for taking the time to give feedback.
Product reviews
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Trusted Customer
4 years ago
Date of purchase: 26/08/2020
Easy and simple online application
Pinnacle Life
Pinnacle Life
4 years ago
Easy and simple are what we aim for at Pinnacle Life so we're happy to hear that was your experience. Thanks for leaving a review.
Product reviews
Good service
Easy to read
Pinnacle Life
Pinnacle Life
4 years ago
We try really hard to keep our policy information and documentation in plain English, so we're always glad to hear that our customer find it easy to read. Thanks for taking the time to give us a rating and leave a review.
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Trusted Customer
4 years ago
Date of purchase: 26/08/2020
Those I spoke to were friendly & showed a good knowledge of the products on offer.
Pinnacle Life
Pinnacle Life
4 years ago
Thanks for taking the time to leave a rating and a review. We appreciate that speaking to someone knowledgeable and friendly is important so our team work hard to keep up to date and make things easy for our customers.
Product reviews
Pinnacle Life
Pinnacle Life
4 years ago
Thanks for leaving us a rating!
0
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MZ
Muhammad Rehan and Zahabia
4 years ago
Date of purchase: 26/08/2020
What Muhammad Rehan and Zahabia said about Pinnacle Life:
Competitive price, good coverage, full online process and helpful customer support team
Pinnacle Life
Pinnacle Life
4 years ago
Because we're an online company it costs less to run our business. We pass that onto you, our customers, which means competitive pricing and good value for money. It's great to hear that was your experience.
At Pinnacle Life we believe that life insurance should be simple. That means it should be easy to understand, affordable and quick. With Pinnacle Life you can get a quote in 30 seconds and be covered in 10 minutes. All of our policies are backed by Hannover Life RE of Australasia. Pinnacle Life has partnered with Hannover Life RE since we started doing business back in 1998.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At Pinnacle Life we believe that life insurance should be simple. That means it should be easy to understand, affordable and quick. With Pinnacle Life you can get a quote in 30 seconds and be covered in 10 minutes. All of our policies are backed by Hannover Life RE of Australasia. Pinnacle Life has partnered with Hannover Life RE since we started doing business back in 1998.