Whatever makes you feel lucky, we’re here to help you protect it – simple, online life insurance designed for Kiwis, by Kiwis.
Service
4.5
/5
Product
4.5
/5
5
4
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1
50
19
3
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75
ratings over the past year
Displaying all 249 reviews
Trusted Customer
10 months ago
Date of purchase: 09/11/2023
wonderfull
Charlotte
Pinnacle Life
10 months ago
Thank you for taking the time to share your thoughts and provide feedback for Pinnacle Life. We truly appreciate your review and rating.
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Trusted Customer
10 months ago
Date of purchase: 31/10/2023
The knowledge of the consultant
Charlotte
Pinnacle Life
10 months ago
Thanks for taking the time to give Pinnacle Life a review and a rating.
Product reviews
A great value product that met my needs.
Charlotte
Pinnacle Life
10 months ago
Thank you for your review with pinnacle Life - it really helps other customers know what were all about.
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Trusted Customer
10 months ago
Date of purchase: 27/10/2023
Signing up was stress free Recommend to all.
Charlotte
Pinnacle Life
10 months ago
That's great news! I'm glad we were able to help you and make the process so easy for you.
Thank you for taking a minute to give Pinnacle Life a review, it really helps other customers know what we're about.
Product reviews
Wonderful cant wait to cancel my old policy with Partners Life Well if they ever ring me back.
Charlotte
Pinnacle Life
10 months ago
We're glad to hear the benefits you see in our products here at Pinnacle Life. Thank you for taking the time to write a review, it helps other customers understand what they can expect from us.
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Trusted Customer
11 months ago
Date of purchase: 10/10/2023
always answer phone, clear emails
Charlotte
Pinnacle Life
11 months ago
Your feedback is much appreciated! We're glad to hear you find our service clear and easy to use.
Product reviews
good value price vs cover
Charlotte
Pinnacle Life
11 months ago
Thanks for the taking the time to give us feedback.
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Trusted Customer
11 months ago
Date of purchase: 09/10/2023
Hassle free
Charlotte
Pinnacle Life
11 months ago
Your feedback is much appreciated! We're glad to hear you found our services hassle free.
Product reviews
Charlotte
Pinnacle Life
11 months ago
Your feedback is much appreciated!
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Trusted Customer
1 year ago
Date of purchase: 28/08/2023
By getting back to me with the information I asked for over a week ago and no contact since.
Pinnacle Life
Pinnacle Life
1 year ago
Hi there, thanks for the feedback. I apologise that this has taken longer than it should. I have followed up with the customer services team and asked them to get back to you as soon as possible.
Product reviews
Not happy with answer to my request.
Pinnacle Life
Pinnacle Life
1 year ago
Hi there, we aim to be prompt and efficient and I apologise that we have let you down. The customer services team will be in touch as soon as they have the information you have requested.
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Trusted Customer
1 year ago
Date of purchase: 01/09/2023
very hard to understand name of operator, ask 3 times to repeat name and could not get it. After i explain what I need advice for, she told me that she have to check and will call me back. SHE NEWER C
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Pinnacle Life
Pinnacle Life
1 year ago
Hi there, thanks for the feedback. I can see in our system that we spoke to you on Friday, and that our customer service person wanted to check your eligibility with her manager. As today is Monday, they will be in touch today. Apologies for the delay.
Product reviews
I not purchasing, I would like to change / rearrange my two existing policies. Very hard to found answers for my questions. IT who design website did not predict that somone would like to change exist
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Pinnacle Life
Pinnacle Life
1 year ago
Sorry that you couldn't make the changes you wanted yourself, there is plenty you can change on your policy on our website but some things you can't, especially if underwriting is required. We also think sometimes it's important to talk to someone to understand what the impact of making changes may be.
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Trusted Customer
1 year ago
Date of purchase: 24/08/2023
so simple , and by far the best price
Product reviews
cheapest i found , even taking into account he 10% discount for the first year this has saved me thousands
Charlotte
Pinnacle Life
1 year ago
Thank you for taking a minute to give Pinnacle Life a rating and a review; we appreciate it. Because we're able to offer our service online - we can ensure our customers are getting the best deal and we're glad to hear you've benefited from that!
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Trusted Customer
1 year ago
Date of purchase: 23/08/2023
Nice online platform, explains everything and easy to use.
Charlotte
Pinnacle Life
1 year ago
Your feedback is much appreciated! We're glad to hear you found our online platform both informative and user-friendly.
Product reviews
Good cost effective and competitive product.
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Trusted Customer
1 year ago
Date of purchase: 31/07/2023
Quock assessment done
Charlotte
Pinnacle Life
1 year ago
Thanks for taking a minute to review and give Pinnacle Life a rating. We do our best so we're glad to hear you found our service helpful.
At Pinnacle Life we believe that life insurance should be simple. That means it should be easy to understand, affordable and quick. With Pinnacle Life you can get a quote in 30 seconds and be covered in 10 minutes. All of our policies are backed by Hannover Life RE of Australasia. Pinnacle Life has partnered with Hannover Life RE since we started doing business back in 1998.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At Pinnacle Life we believe that life insurance should be simple. That means it should be easy to understand, affordable and quick. With Pinnacle Life you can get a quote in 30 seconds and be covered in 10 minutes. All of our policies are backed by Hannover Life RE of Australasia. Pinnacle Life has partnered with Hannover Life RE since we started doing business back in 1998.