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Pinnacle Life Reviews

Rated
Excellent

Whatever makes you feel lucky, we’re here to help you protect it – simple, online life insurance designed for Kiwis, by Kiwis.

Service
4.5
/5
Product
4.5
/5

5

4

3

2

1

50

19

3

1

2

75

ratings over the past year

Displaying all 249 reviews
Trusted Customer
1 year ago
Date of purchase: 02/08/2023
Excellent service and knowledge of my policy. Very empathetic to my questions
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Charlotte
Pinnacle Life
1 year ago
That's great news, I'm glad we were able to help! Thanks for taking a minute to give Pinnacle Life a review it really helps other customers know what we're about.
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Trusted Customer
1 year ago
Date of purchase: 07/07/2023
They told me I hadn't paid my premium, so I sent them an email with a screen shot showing them I had. Then they emailed me to say my plan had been suspended as i still hadn't paid, even thought I had.
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Pinnacle Life
Pinnacle Life
1 year ago
Thanks for taking the opportunity to give us this feedback. I'm sorry you had this hassle and I appreciate that payment issues are not only frustrating but also erode your trust in us that we will be there should the worst happen. I can reassure you that this was an uncommon instance, but also that we've taken the opportunity to review some of our processes to ensure this doesn't happen to other customers.
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Trusted Customer
1 year ago
Date of purchase: 06/07/2023
Prompt reply and helpful
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Pinnacle Life
Pinnacle Life
1 year ago
Thanks for taking a minute to review and give Pinnacle Life a rating. We do our best so we're glad to hear you found our service helpful.
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Trusted Customer
1 year ago
Date of purchase: 29/05/2023
Excellent service
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Justin
Pinnacle Life
1 year ago
Thank you for taking a minute to give Pinnacle Life a rating and a review; we appreciate it. It really helps other people to know what to expect of us.
Product reviews

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Trusted Customer
1 year ago
Date of purchase: 29/05/2023
Great online chat service. Prompt with replies and got the details updated I needed to
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Justin
Pinnacle Life
1 year ago
Thank you for taking a minute to give Pinnacle Life a rating and a review; we appreciate it. It really helps other people to know what to expect of us.
Product reviews

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Trusted Customer
1 year ago
Date of purchase: 12/05/2023
Not really mainly because of my age but also because the older you get the harder it is to maintain the policy as you grow older it becomes less affordable.
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Justin
Pinnacle Life
1 year ago
Thank you for taking a minute to give Pinnacle Life a rating and a review; we appreciate it. It really helps other people to know what to expect of us.
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Trusted Customer
1 year ago
Date of purchase: 29/04/2023
Very simple process to apply accepting my application was quick ,very helpful much appreciated 👍
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Pinnacle Life
Pinnacle Life
1 year ago
Thanks for taking the time to give Pinnacle Life a review and a rating. We're glad you our process simple and quick, that's what we aim for!
Product reviews

1
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Trusted Customer
1 year ago
Date of purchase: 04/04/2023
Very professional staff. Very clear on diiscussion of policies offered.
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Pinnacle Life
Pinnacle Life
1 year ago
Thankyou for taking a minute to give Pinnacle Life a rating and a review; we appreciate it. It really helps other people to know what to expect of us.
Product reviews

2
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Trusted Customer
1 year ago
Date of purchase: 29/03/2023
Great phone presentation. So helpful. Huge thank you for covering all the basics.?
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Pinnacle Life
Pinnacle Life
1 year ago
That's great news, I'm glad we were able to help! Thanks for taking a minute to give Pinnacle Life a review it really helps other customers know what we're about.
Product reviews

2
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Trusted Customer
1 year ago
Date of purchase: 29/03/2023
I have foiund communication with Pinnacle Life extremely good. They respond very quickly and give immediate attention to whatever I query or write about.
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Pinnacle Life
Pinnacle Life
1 year ago
Thanks for taking the time to give us a rating and a review, we really appreciate it. We'll continue to keep going our best!
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About Pinnacle Life
At Pinnacle Life we believe that life insurance should be simple. That means it should be easy to understand, affordable and quick. With Pinnacle Life you can get a quote in 30 seconds and be covered in 10 minutes. All of our policies are backed by Hannover Life RE of Australasia. Pinnacle Life has partnered with Hannover Life RE since we started doing business back in 1998.
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27 Gillies Avenue, Newmarket, Auckland, 1023, New Zealand
Why trust Feefo reviews?

About Pinnacle Life
At Pinnacle Life we believe that life insurance should be simple. That means it should be easy to understand, affordable and quick. With Pinnacle Life you can get a quote in 30 seconds and be covered in 10 minutes. All of our policies are backed by Hannover Life RE of Australasia. Pinnacle Life has partnered with Hannover Life RE since we started doing business back in 1998.