Pirongs Reviews

Hi Julie, Thanks for your feedback, I'm so sorry for the delay in processing your order which should arrive with you tomorrow. The order was held up by a query which we emailed across to your colleague on the same date that the order arrived with us, but we didn't receive a response to this. Normally we would chase up any unanswered queries within 7-14 days, I'll investigate as to why this wasn't the case to save this happening again in the future. Please feel free to get in touch directly if you have any questions. Kind Regards, Christian

Hi, I'm really sorry for all of the hassle caused by these emails! I've looked into this, and it looks as though somebody who shares your name has placed an order with us and misspelled their email address, meaning that order updates intended for themselves have ended up in your inbox instead. We have completely removed your email address from our systems, but subsequent delivery notifications will have been sent by Royal Mail. The order has now been delivered and so you should not receive any further emails in relation to this. Please feel free to get in touch if you have any other questions regarding this issue. Kind Regards, Christian