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Premier Block Management Reviews

Rated
Excellent

PBM is a customer-focused building management company

Service
4.6
/5

5

4

3

2

1

66

17

0

2

4

89

ratings over the past year

Displaying all 1,942 reviews
Trusted Customer
9 years ago
Date of purchase: 08/06/2015
Yes I am pleased with the service given however responses to email queries should be quicker when replying to one of the Right to Own directors. Response to priority call outs is good overall. B
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Premier Block Management
Premier Block Management
9 years ago
Thank you for your feedback. Please rest assured we are doing our very best to maintain our high standards. Your property manager will benefit from the extra help and support of a service manager who has recently been recruited. As a business we recognise the importance of delivering a first class customer service and we have allocated resources accordingly.
Trusted Customer
9 years ago
Date of purchase: 03/06/2015
Has improved recently although a serious look into the current contracts in place is hugely necessary to ensure maximum value is got from the service charge.
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Premier Block Management
Premier Block Management
9 years ago
Your feedback is appreciated, I am pleased to inform you we today negotiated a 10% decrease on the renewal terms from the lift engineers. A new parking enforcement company has recently started and the cleaners/bin services have been replaced following a successful tender process. The new firm start towards end of August and we are getting more hours and additional issue reporting for the same cost as the previous company. Our next email newsletter is coming soon and it will note these things and more.
About Premier Block Management
With our clear communications and outstanding customer service, we’ll make sure you never have to stress about property problems.
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395, Centennial Park, Centennial Ave, Elstree, Borehamwood, Hertfordshire, WD6 3TJ, United Kingdom
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About Premier Block Management
With our clear communications and outstanding customer service, we’ll make sure you never have to stress about property problems.