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Premier Block Management Reviews | Customer Service Reviews for https://www.feefo.com/reviews/premier-block-management | Feefo

Displaying all 1,942 reviews

Anthony B

1 year ago

Date of purchase: 06/06/2023

What Anthony B said about Premier Block Management:

I have to say that once again one of your colleagues Megan was exceptionally helpful. She showed that she cared about me as the customer and I really appreciated that. The only reason I am giving 4 st

...

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Amelia

Premier Block Management

1 year ago

Thanks for your feedback! Having further investigated and tested, we cannot locate any issues with the website performance. Feel free to specify any issues experienced to amelia@pbm-property.com

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Rici

1 year ago

Date of purchase: 02/05/2023

What Rici said about Premier Block Management:

It was very helpful for that particular case that I had with Pbm which I need to request for my service management pack. It was very efficient and helpful, the service was great. Only downside is bit

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Amelia

Premier Block Management

1 year ago

Thanks for your feedback! Price wise we are very much middle of the road. It is of course relative to your personal perspective as we do not know the data source you are using as a comparison (or the quality, depth, info included or timeframes etc).

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teo anca

1 year ago

Date of purchase: 05/06/2023

What teo anca said about Premier Block Management:

Very helpful and always trying to help

Amelia

Premier Block Management

1 year ago

Thanks for your feedback!

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Trusted Customer

1 year ago

Date of purchase: 24/05/2023

Emily Cohen was highly responsive, friendly and excellent customer oriented. she assisted me way and beyond.

Amelia

Premier Block Management

1 year ago

Thanks for your feedback!

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Trusted Customer

1 year ago

Date of purchase: 24/04/2023

Poor management, no response on emergencies, minimal services.

Amelia

Premier Block Management

1 year ago

Thanks for your feedback, we are sorry to hear of your experience mentioned. We note you was pleased with the service provided in terms of fobs supplied, and are pleased to be of assistance. With regards to no response on emergencies and minimal services, having reviewed our system and with the property manager, we can see any reports have been actioned within a timely manner or advice provided to confirm our position. Please feel free to email my amelia@pbm-property.com to specify your concerns.

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Trusted Customer

1 year ago

Date of purchase: 25/04/2023

Kieran at PBM always responds quickly, professionally and politely. Due to him, and his colleagues, my impression of PBM is very high following them taking on management of the block I live in. Long m

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Amelia

Premier Block Management

1 year ago

Thanks for your lovely feedback!

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Trusted Customer

1 year ago

Date of purchase: 28/04/2023

Very fast response

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Trusted Customer

1 year ago

Date of purchase: 24/04/2023

Customer account was locked which pbm resolved within a few days.

Amelia

Premier Block Management

1 year ago

Thanks for your feedback!

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Cheryl Brabon

1 year ago

Date of purchase: 24/04/2023

What Cheryl Brabon said about Premier Block Management:

PBM responded to my enquiry quickly and without any form of fuss

Amelia

Premier Block Management

1 year ago

Thanks for your feedback!

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Trusted Customer

1 year ago

Date of purchase: 12/04/2023

The service provided was pleasant, stress free and prompt. I hope it remains consistent because this is comforting to know I can communicate effectively and be heard.

Amelia

Premier Block Management

1 year ago

Thanks for your feedback!

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