Pleased with service pre departure but when we had a weather related concern about homeward flights it was very difficult to contact our rep. She wasn’t readily available and had no voicemail. Spoke t
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Claire
Channel Islands Direct
5 months ago
Thank you for your feedback which is appreciated. We are pleased you had an excellent holiday and enjoyed your stay at the Pandora. However we were disappointed to read your comments about the service you received whilst away. All our staff now the importance of providing a high standard of service at all times therefore we sincerely apologise that you were unhappy with the service offered on this occasion.
Easy to book over the phone. Very helpful staff who worked quickly to get us suitable dates for the special deal offered by the hotel. The lady also booked the best available flights for us so we got
Channel Islands Direct is a privately owned, well-established independent tour operator based in Jersey. With the widest choice of accommodation and travel options by sea and air, we use our expert knowledge to help tailor make your perfect holiday.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Channel Islands Direct is a privately owned, well-established independent tour operator based in Jersey. With the widest choice of accommodation and travel options by sea and air, we use our expert knowledge to help tailor make your perfect holiday.