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Channel Islands Direct Reviews | Customer Service Reviews for https://www.feefo.com/reviews/premier-holidays-ltd-ta-channel-islands-direct | Feefo

Displaying all 922 reviews

Trusted Customer

1 year ago

Date of purchase: 23/07/2023

Everything was organised perfectly from start to finish of our holiday. We were made to feel like special guests wherever we went.

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Colin Fisher

1 year ago

Date of purchase: 22/07/2023

What Colin Fisher said about Channel Islands Direct:

Friendly and efficient service with full information on travel arrangements

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Peter Maunder

1 year ago

Date of purchase: 09/07/2023

What Peter Maunder said about Channel Islands Direct:

Nice holiday,all went well.Happy days.

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Patricia Jackson

1 year ago

Date of purchase: 20/07/2023

What Patricia Jackson said about Channel Islands Direct:

Very easy airport procedure and transfers to hotel. Met by rep who also came on another day to discuss trips.

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Trusted Customer

1 year ago

Date of purchase: 17/07/2023

The car on the ferry was badly positioned, neither driver or passenger could get of the vehicle easily

Joanne G

Channel Islands Direct

1 year ago

Thank you for sharing your feedback on your recent break to Jersey. We are sorry to learn of the inconvenience you faced with the parking of your car on the ferry and the insufficient space around your vehicle. We understand how frustrating this must have been for you and for that we are sorry. We also regret to hear about your disappointing experience at the Beachcombers Hotel. Premier Holidays has used this hotel for some time now and general feedback remains high. We are sorry that you felt this not to be the case. Your feedback is important to us, and we take your comments very seriously. We will address the issues you raised with the hotel management and also share your comments with our Channel Islands product manager for consideration and review. Once again thank you for your feedback and we are sorry that it did not meet with your expectations.

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Trusted Customer

1 year ago

Date of purchase: 16/07/2023

Staff was friendly and able to quickly deal with/explain my query when I contacted them.

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Trusted Customer

1 year ago

Date of purchase: 09/07/2023

Efficient and polite. Provided good supply of information.slight confusion over whether they were part of Premier holidays or separate which affected our transport to hotel.

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Julie Neal

1 year ago

Date of purchase: 15/07/2023

What Julie Neal said about Channel Islands Direct:

I have been booking with Channel Island Direct ever since I have been going to Jersey, I have always been looked after , including Special Assistance at the airports. I will always book with them. th

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Susan Freeman

1 year ago

Date of purchase: 15/07/2023

What Susan Freeman said about Channel Islands Direct:

Excellent customer service

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John Clarkson

1 year ago

Date of purchase: 08/07/2023

What John Clarkson said about Channel Islands Direct:

Efficient online booking process. Very quick, helpful response to queries. Documentation makes holiday details and requirements etc. very clear. Overall, I have been very happy to organise a holiday

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About Channel Islands Direct

Channel Islands Direct is a privately owned, well-established independent tour operator based in Jersey. With the widest choice of accommodation and travel options by sea and air, we use our expert knowledge to help tailor make your perfect holiday.

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0800 640 9058

1020 Cambourne Business Park, Cambourne, Cambridge, Cambridgeshire, CB23 6DW, United Kingdom