Thank you for sharing your feedback. We apologise for any inconvenience you experienced during your arrival transfer. In order to assist our clients in case of any issues, we do provide a contact telephone number for the transfer company on your itinerary.
Regarding the hotel booking, we apologise for any confusion or lack of clarity that may have occurred. We understand the importance of providing our clients with accurate information regarding the locations of our hotels. Your valuable feedback has been duly noted, and we will take it in to consideration as we continuously strive to improve our services.
