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Channel Islands Direct Reviews | Customer Service Reviews for https://www.feefo.com/reviews/premier-holidays-ltd-ta-channel-islands-direct | Feefo

Displaying all 924 reviews

Trusted Customer

1 year ago

Date of purchase: 01/07/2023

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Perfect holliday all the way Will be going again

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Maureen Bliss

1 year ago

Date of purchase: 01/07/2023

What Maureen Bliss said about Channel Islands Direct:

Excellent communication, good price BUT…people were given upgrades because they had requested one, wasn’t aware this was possible. Also, we literally had a room WITH NO VIEW, it had an opaque window,

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Wendy Scott

1 year ago

Date of purchase: 30/06/2023

What Wendy Scott said about Channel Islands Direct:

This was a relatively “last minute” decision. I found Channel Islands Direct offering packages for dates that fitted with my plans at a price I was happy to pay. I was taking a 90-year old parent wi

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Trusted Customer

1 year ago

Date of purchase: 30/06/2023

We booked the 7 night Guernsey Discovery for 2 couples. Everything was well organised, including flights, transfers and excursions. Very helpful in arranging for each couple to pay separately. We w

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Trusted Customer

1 year ago

Date of purchase: 23/06/2023

They communicated very well with updated emails and were very helpful when I wanted to change our flight times

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Garry John John Ward

Warwick

1 year ago

Date of purchase: 30/06/2023

What Garry John John Ward said about Channel Islands Direct:

better communication with their paying guest, they offer a very poor services they let my room out to someone else even though I had paid in full for the week just because my flight was a day late.

Joanne G

Channel Islands Direct

1 year ago

Thank you for your feedback regarding your recent short break in Guernsey. We were sorry to learn of the unexpected delay in Birmingham Airport that resulted in you missing your outbound flight, as well as the issue you encountered upon arrival at Saints Bay. After reviewing your booking, I confirmed that a team member had already been in contact with you and offered a goodwill gesture to address the inconvenience you experienced. We do hope that despite the initial challenges, you were able to enjoy your time in Guernsey.

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Trusted Customer

1 year ago

Date of purchase: 30/06/2023

They were very helpful from the start and booked us the hotel and the rooms that we requested. All paperwork very straightforward and agents helpful and knowledgeable.

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Linda Wilson

1 year ago

Date of purchase: 02/06/2023

What Linda Wilson said about Channel Islands Direct:

They were very patient with my various choice of dates

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Chrisopher Newton

1 year ago

Date of purchase: 28/06/2023

What Chrisopher Newton said about Channel Islands Direct:

Efficient service and all things booked by them turned out well. Hotel only 3 star and breakfast was always the same!!!! Got very boring. Fruit salad 95% apple and melon, not a blueberry ever. B

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Trusted Customer

1 year ago

Date of purchase: 23/06/2023

Satisfactory and helpful as we had never visited Jersey before. I had to phone to ask where our tickets were but informed the confirmation was our tickets

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About Channel Islands Direct

Channel Islands Direct is a privately owned, well-established independent tour operator based in Jersey. With the widest choice of accommodation and travel options by sea and air, we use our expert knowledge to help tailor make your perfect holiday.

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0800 640 9058

1020 Cambourne Business Park, Cambourne, Cambridge, Cambridgeshire, CB23 6DW, United Kingdom