Did not agree with their assessment of hotel and Service.
Disappointed with size of superior room though housekeeping excellent.Restaurant service abysmal complained about cleanliness attitude of staf
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Joanne G
Channel Islands Direct
1 year ago
Thank you for sharing your feedback regarding your recent stay at Les Rocquettes in Guernsey. We sincerely apologise for the aspects of your experience that did not meet your expectations.
We regret the issues you encountered with the restaurant service, cleanliness and staff attitude. Please be assured that this does not align with our usual high standards. Your valuable comments have been passed on to the relevant department managers for their consideration and review. We appreciate you taking the time to provide us with your feedback, and we apologise for the disappointment and inconvenience caused.
Welcoming friendly and helpful and as I had a surprise on arrival my sister and husband being there the lady on reception Katrina was great so very happy with my stay at The Radisson Bly hotel
Whole trip was well organised , Hotel Pomme D'or was excellent , well positioned , staff friendly and pleasant. Trips were good . Would have given 5 star but for the very poor afternoon tea at the Ra
What Mervyn Mcaleer said about Channel Islands Direct:
I would definitely recommend the St Brelades Bay Hotel as the service from everyone was superb especially the staff at reception, in particular GARY, the restaurant staff were efficient and the domest
Channel Islands Direct is a privately owned, well-established independent tour operator based in Jersey. With the widest choice of accommodation and travel options by sea and air, we use our expert knowledge to help tailor make your perfect holiday.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Channel Islands Direct is a privately owned, well-established independent tour operator based in Jersey. With the widest choice of accommodation and travel options by sea and air, we use our expert knowledge to help tailor make your perfect holiday.