Thank you for taking the time to leave us a review.
Please rest assured, our subscription service does provide email updates, throughout an orders' journey, in order to keep our customers up to date.
We can see that your last order had a confirmation email sent 3 days before dispatch and a completion email sent on the day of dispatch.
Please may we ask you to check your junk folder for these emails, as we are worried that they may have made their way into there.
We would hate to lose you as a customer as a result of this, so if you do experience any further difficulties, please don't hesitate to let us know.