Thank you for your review. We are sorry to hear that you were unhappy with our food on this occasion.
Regretfully, we cannot see any correspondence from you regarding these issues and so we have not been able to investigate further or provide any additional information.
As a result, please may we ask you to pop us an email on customer-services@prodograw.com?
We would just need to know what concerns you had regarding the packaging and the food consistency.
We take all quality concerns extremely seriously, and therefore, one of the team will be more than happy to help.