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Protectivity Reviews | Customer Service Reviews for https://www.feefo.com/reviews/protectivity | Feefo

Displaying all 3,727 reviews

Trusted Customer

27 days ago

Date of purchase: 08/08/2024

I had to email customer service with a couple of queries regarding my business activities and Shelbie replied within 30 mins and was extremely helpful. Got the answers I needed and the insurance in pl

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Dan

Protectivity

26 days ago

Thank you very much for your feedback. We are pleased to hear that Shelbie was able to offer you such great service.

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Trusted Customer

27 days ago

Date of purchase: 02/08/2024

Very easy and spoke to a customer service officer who was very helpful

Dan

Protectivity

26 days ago

Thank you for your feedback. It's great to hear that you found our advisor helpful.

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Trusted Customer

1 month ago

Date of purchase: 07/08/2024

Easy purchase process. Good customer service

Dan

Protectivity

26 days ago

Thank you for your feedback. It's good to hear that you found the process straightforward.

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Trusted Customer

1 month ago

Date of purchase: 13/07/2024

Everything, would definitely recommend them to others

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Trusted Customer

1 month ago

Date of purchase: 05/08/2024

Easy to use

Hollie

Protectivity

1 month ago

That's great to hear - thank you for your 5* review

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Trusted Customer

1 month ago

Date of purchase: 04/08/2024

Website easy but phone customer service not good. I haven’t made a claim so rated 1 star as won’t let me select none.

Hollie

Protectivity

1 month ago

Thank you for taking the time to leave a review. We are sorry to hear that you were unhappy with the customer service in which you received. Having listened back to the call with our agent, we will pass over your feedback to the relevant department to review. Thank you for purchasing your renewal policy with us, we appreciate your continued custom.

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Trusted Customer

1 month ago

Date of purchase: 01/08/2024