I had to email customer service with a couple of queries regarding my business activities and Shelbie replied within 30 mins and was extremely helpful. Got the answers I needed and the insurance in pl
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Dan
Protectivity
26 days ago
Thank you very much for your feedback. We are pleased to hear that Shelbie was able to offer you such great service.
Website easy but phone customer service not good. I haven’t made a claim so rated 1 star as won’t let me select none.
Hollie
Protectivity
1 month ago
Thank you for taking the time to leave a review.
We are sorry to hear that you were unhappy with the customer service in which you received.
Having listened back to the call with our agent, we will pass over your feedback to the relevant department to review.
Thank you for purchasing your renewal policy with us, we appreciate your continued custom.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.