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Pura Aventura Reviews

Rated
Exceptional

Award-winning sustainable holidays away from the crowds in the beautiful landscapes of Latin America, Spain and Portugal.

Service
5
/5
Product
5
/5

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79

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81

ratings over the past year

Displaying all 694 reviews
Trusted Customer
7 years ago
Date of purchase: 21/01/2016
Everything just works as scheduled. You get to choose exactly what you want to see and do and Pura make it all happen.
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Thomas
Pura Aventura
7 years ago
Thank you so much for your wonderful comments, high praise indeed. 
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Alan Smith
7 years ago
Date of purchase: 12/02/2016
What Alan Smith said about Pura Aventura:
very well organised, everything detailed and arranged to meet our needs
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Trusted Customer
8 years ago
Date of purchase: 27/05/2016
A very personable and personal service from the start. I would definitely use them again, and recommend them to friends. I liked the way that they clearly had handpicked the routes and hotels for th
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Thomas
Pura Aventura
8 years ago
I'm delighted to hear that you would like to travel again, and recommend us - all very much appreciated, thank you. We do indeed hand pick the walking routes and hotels so I'm delighted that this shines through. Of course, there are always things we can do better so I'll pick your brain on the places you went astray. 

Thanks again,
Thomas 
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Colin
Balfron, Scotland
8 years ago
Date of purchase: 17/02/2016
What Colin said about Pura Aventura:
We had a great holiday, and thanks to the experience of Pura Aventura, were able to explore a wide variety of different environments within Costa Rica in a relatively short time: cloudforest, rainfore
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Thomas
Pura Aventura
8 years ago
Dear Alan,

I appreciate you sharing your thoughts on your trip, and also in your more detailed feedback on email - all of which not only encourages us to keep doing what we do, but to do it even better in future so thank you. Your description of your trip makes me miss wonderful Costa Rica! 

All the best,
Thomas 
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Julie
Boston, USA
8 years ago
Date of purchase: 08/02/2016
What Julie said about Pura Aventura:
Pura Aventura staff was wonderful. We had to change our trip about a month before our departure date and we had flawless and completely transparent service from the entire staff. No balls dropped, imm
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Thomas
Pura Aventura
8 years ago
Julie, 

I am so pleased that we were able to rejig things so you could still enjoy the Picos so much despite the challenges of a sore ankle. Thank you so much for your wonderfully kind words about the team, it is very much appreciated.

All the best,
Thomas 


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James
Bristol
8 years ago
Date of purchase: 15/03/2016
What James said about Pura Aventura:
Excellent specialist advice at the planning stage, and flexible when we needed to tweak our itinerary. It's clear that they have detailed first hand knowledge of the country. Would I recommend the com
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Thomas
Pura Aventura
8 years ago
James,

This is music to our ears, thank you for sharing your opinions. And thank you for sending your sister to Costa Rica with us too, that is very much appreciated. 

All the best,
Thomas
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Anna
London
8 years ago
Date of purchase: 11/05/2016
What Anna said about Pura Aventura:
Pura Aventura were helpful, informed and managed to both create the bespoke holiday we wanted while also advising us on things we would have missed if we had done it ourselves. Once we were in Costa
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Thomas
Pura Aventura
8 years ago
Anna,

What wonderful comments! I am delighted that you felt that we'd thought of everything when you got to Costa Rica - that's our job. Thank you for sharing your thoughts. 

All the best,
Thomas
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Shauneen
8 years ago
Date of purchase: 02/02/2016
What Shauneen said about Pura Aventura:
I was extremely pleased with the service at Pura Adventura. Whilst we had a few problems during our trip, the staff where on the case consistently with every intent to resolve them. Although we were o
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Thomas
Pura Aventura
8 years ago
Shauneen,

Wonderful to hear that you felt so well looked after during your trip to Costa Rica. I appreciate that your last minute change of travel plans must have been a challenge to you but hopefully we were able to be flexible enough to help you get the most out of your time over there. 

Thanks for taking time to share your thoughts. 

All the best,
Thomas 
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Simon
Bristol
8 years ago
Date of purchase: 20/11/2015
What Simon said about Pura Aventura:
Pura Aventura were excellent throughout - from our initial contact with them and the creation of an itinerary tailored to meet some quite specific demands, right through to helping us resolve some dif
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Jenny
Australia
8 years ago
Date of purchase: 24/03/2016
What Jenny said about Pura Aventura:
Pura Aventura were very professional in every way. The itinerary was very well planned and there were no issues with any of our hotel bookings, luggage transfers or pick ups. Highly recommended.
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About Pura Aventura
We are rated 5* Platinum on Feefo, fully certified by B Corp, trusted by leading publications from the BBC to the FT to Vanity Fair and have been frequently praised by Which? for going above and beyond to look after our clients.​ ​ But just as our holidays take you away from the crowds, our actions take us beyond mere words. Travel Positive™ is our action, creating a deeper connection with the places we love in a way which enriches your experience and makes travel a force for good. ​ ​ As part of our 1% For the Planet commitment, we balance the total carbon produced on every holiday by 160% - a mile for every kilometre you travel from your front door and back again. By investing in an award-winning, fully accredited and independently verified reforestation project, our action helps creates sustainable income opportunities for rural communities, assuring the long-term success of our environmental legacy.​ ​ We're not done yet though. We continue to learn, to challenge, to share and improve as we push towards our Net Zero obligations by 2030 and create new ways for you to experience our destinations. As Which? Magazine itself says "Pura Aventura manages to put both the planet and its customers first." That's a promise we'll never stop striving to fulfil.​
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18 Bond Street, Brighton, East Sussex, BN1 1RD, United Kingdom
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About Pura Aventura
We are rated 5* Platinum on Feefo, fully certified by B Corp, trusted by leading publications from the BBC to the FT to Vanity Fair and have been frequently praised by Which? for going above and beyond to look after our clients.​ ​ But just as our holidays take you away from the crowds, our actions take us beyond mere words. Travel Positive™ is our action, creating a deeper connection with the places we love in a way which enriches your experience and makes travel a force for good. ​ ​ As part of our 1% For the Planet commitment, we balance the total carbon produced on every holiday by 160% - a mile for every kilometre you travel from your front door and back again. By investing in an award-winning, fully accredited and independently verified reforestation project, our action helps creates sustainable income opportunities for rural communities, assuring the long-term success of our environmental legacy.​ ​ We're not done yet though. We continue to learn, to challenge, to share and improve as we push towards our Net Zero obligations by 2030 and create new ways for you to experience our destinations. As Which? Magazine itself says "Pura Aventura manages to put both the planet and its customers first." That's a promise we'll never stop striving to fulfil.​