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Pura Aventura Reviews

Rated
Exceptional

Award-winning sustainable holidays away from the crowds in the beautiful landscapes of Latin America, Spain and Portugal.

Service
5
/5
Product
5
/5

5

4

3

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1

79

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81

ratings over the past year

Displaying all 694 reviews
PE
Peter
Scotland
8 years ago
Date of purchase: 19/11/2015
What Peter said about Pura Aventura:
From the initial contact when I was considering the holiday to the final transfer to the airport at the end I experienced nothing less than a first class service. All of the commitments made to me by
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Thomas
Pura Aventura
8 years ago
Peter, 

How lovely to hear that you had such an amazing trip across South America. I know that both Sarah and David very much enjoyed creating the holiday for you so thank you for taking time to write to them, and the team on the ground, it is very much appreciated. 

All the best,
Thomas
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PA
Pat
Devon
8 years ago
Date of purchase: 26/11/2015
What Pat said about Pura Aventura:
Excellent advice and planning of the trip overall - David said that he would take us off the beaten track - and that was definitely the case. Came up with a good suggested itinerary that was responsi
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Thomas
Pura Aventura
8 years ago
Pat,

Thank you so much. I am delighted that you got so much out of your time in Costa Rica and Nicaragua and that Dave steered you off the beaten track. It sounds like the team really looked after you over there - I will pass on your great comments. 

All the best,
Thomas
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Trusted Customer
8 years ago
Date of purchase: 21/12/2015
Had a great time. Everything was well organised and didn't have to think of anything!
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Thomas
Pura Aventura
8 years ago
I am delighted that you enjoyed Peru, and Martin, and the Inca Trail so much. Thank you for taking time to share your thoughts. 

All the best,
Thomas
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NI
Nigel
Sheffield
8 years ago
Date of purchase: 18/01/2016
What Nigel said about Pura Aventura:
Superb hostels/hotels. Itinerary was excellent and everybody I met was very friendly and accommodating. Even the weather was kind to us.
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SU
Susie
Hove, UK
8 years ago
Date of purchase: 13/09/2015
What Susie said about Pura Aventura:
A well organised trip that ran smoothly from start to finish. Pura were very helpful and efficient with fabulous well researched itinerary and accommodation suggestions.
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Thomas
Pura Aventura
8 years ago
Susan,

Wonderful to hear that you had such a good time in Costa Rica and that your itinerary worked so well for you. Thank you. 

All the best,
Thomas
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Trusted Customer
8 years ago
Date of purchase: 15/01/2016
Excellent personal service from beginning of the planning process to the return. We had an fantastic trip which was in no small part to the expertise of the team at Pura Aventura. We wanted to be of
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Thomas
Pura Aventura
8 years ago
We do invest a good deal of time and effort in making sure we keep abreast of things in Costa Rica so you can get off the beaten track without sacrificing home comforts so it's lovely for the team to be acknowledged in this way. 
Thank you so much for your kind words. 

All the best,
Thomas
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JE
Jenny
Essex
8 years ago
Date of purchase: 27/08/2015
What Jenny said about Pura Aventura:
Service from beginning to end absolutely excellent. Personal service, detailed specific directions and information. Couldn't be bettered.
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Thomas
Pura Aventura
8 years ago
Jenny, 

Thank you so much for this, I am so pleased that you enjoyed Patagonia so much. We also appreciate your flexibility and patience in handling the unexpected change to your glacier trip. I look forward to speaking to you about your adventures soon.

Thanks again, 
Thomas  
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LE
Leah
EPSOM
8 years ago
Date of purchase: 26/07/2015
What Leah said about Pura Aventura:
Tailor made doesn't go far enough to explain how perfectly the team met our expectations in planning a perfect trip to Costa Rica
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Thomas
Pura Aventura
8 years ago
Leah, 

How lovely, thank you. That means a great deal to us all. 

Best wishes,
Thomas
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DA
David
London
8 years ago
Date of purchase: 18/11/2015
What David said about Pura Aventura:
Pura provided an excellent personalised service - similar to what we have experienced previously with them . The holiday itinerary was very well organised and we were sent all the necessary paperwork
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Trusted Customer
8 years ago
Date of purchase: 13/11/2015
Helpful and cooperative throughout from booking to finish.
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Thomas
Pura Aventura
8 years ago
I'm delighted that you had such a good time down in Andalusia, and that you found the notes to be so clear and detailed. Tais had just been down before you to do our annual re-check of the notes! Thanks again.

All the best,
Thomas 
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About Pura Aventura
We are rated 5* Platinum on Feefo, fully certified by B Corp, trusted by leading publications from the BBC to the FT to Vanity Fair and have been frequently praised by Which? for going above and beyond to look after our clients.​ ​ But just as our holidays take you away from the crowds, our actions take us beyond mere words. Travel Positive™ is our action, creating a deeper connection with the places we love in a way which enriches your experience and makes travel a force for good. ​ ​ As part of our 1% For the Planet commitment, we balance the total carbon produced on every holiday by 160% - a mile for every kilometre you travel from your front door and back again. By investing in an award-winning, fully accredited and independently verified reforestation project, our action helps creates sustainable income opportunities for rural communities, assuring the long-term success of our environmental legacy.​ ​ We're not done yet though. We continue to learn, to challenge, to share and improve as we push towards our Net Zero obligations by 2030 and create new ways for you to experience our destinations. As Which? Magazine itself says "Pura Aventura manages to put both the planet and its customers first." That's a promise we'll never stop striving to fulfil.​
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18 Bond Street, Brighton, East Sussex, BN1 1RD, United Kingdom
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Feefo Trusted Service Awards

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Why trust Feefo reviews?

About Pura Aventura
We are rated 5* Platinum on Feefo, fully certified by B Corp, trusted by leading publications from the BBC to the FT to Vanity Fair and have been frequently praised by Which? for going above and beyond to look after our clients.​ ​ But just as our holidays take you away from the crowds, our actions take us beyond mere words. Travel Positive™ is our action, creating a deeper connection with the places we love in a way which enriches your experience and makes travel a force for good. ​ ​ As part of our 1% For the Planet commitment, we balance the total carbon produced on every holiday by 160% - a mile for every kilometre you travel from your front door and back again. By investing in an award-winning, fully accredited and independently verified reforestation project, our action helps creates sustainable income opportunities for rural communities, assuring the long-term success of our environmental legacy.​ ​ We're not done yet though. We continue to learn, to challenge, to share and improve as we push towards our Net Zero obligations by 2030 and create new ways for you to experience our destinations. As Which? Magazine itself says "Pura Aventura manages to put both the planet and its customers first." That's a promise we'll never stop striving to fulfil.​