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Pura Aventura Reviews

Rated
Exceptional

Award-winning sustainable holidays away from the crowds in the beautiful landscapes of Latin America, Spain and Portugal.

Service
5
/5
Product
5
/5

5

4

3

2

1

79

1

1

0

0

81

ratings over the past year

Displaying all 694 reviews
SI
Simon
8 years ago
Date of purchase: 20/01/2015
What Simon said about Pura Aventura:
So helpful from start to finish. Even promptly responding with a bit of advice mid holiday. Really created a fantastic trip for us.
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Thomas
Pura Aventura
8 years ago
I am delighted that you enjoyed your trip so much, it was also great to read your more detailed email. Thank you for taking time to tell us about your time in Costa Rica.
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Trusted Customer
8 years ago
Date of purchase: 25/08/2015
Our tailor-made trip to Chile was put together to ensure that it was right for us. Lots of discussion about length of time in each place; the right balance between challenging, energetic days and down
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Trusted Customer
8 years ago
Date of purchase: 07/05/2015
We have used Pura Aventura many times now, across Iberia and South America. Every time we have been impressed by many things - the attention to detail in planning, the speed of response, in-depth know
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Thomas
Pura Aventura
8 years ago
After all these years, to get some public feedback is fantastic. And well worth the wait! Your loyalty is very, very much appreciated, thank you.
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Trusted Customer
8 years ago
Date of purchase: 07/09/2015
Excellent. Caring , thoughtful guides making every event interesting and truly adventurous.
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Trusted Customer
8 years ago
Date of purchase: 21/05/2015
excellent service couldn't have wanted more fantastic attention to detail.
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Thomas
Pura Aventura
8 years ago
As ever, thank you for your loyalty!
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CG
Christine Gordon
8 years ago
Date of purchase: 10/02/2015
What Christine Gordon said about Pura Aventura:
My trip to Antarctica was a lifetime ambition for me and I chose Pura Aventura to arrange this for me after considering a number of agents because I felt that they listened to what I wanted and tailor
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Thomas
Pura Aventura
8 years ago
I am so delighted that you did choose us. I know David and Sarah both enjoyed working with you to get ready for your trip.
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DB
David Leal-Bennett
8 years ago
Date of purchase: 20/01/2015
What David Leal-Bennett said about Pura Aventura:
A really fantastic service and we do, and will continue to, recommend Pura who provide a first class service and always go the extra mile. They are always prepared to chat and give advice.
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Thomas
Pura Aventura
8 years ago
Thank you so much, what a magnificent compliment.
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ST
Sandra Thomas
8 years ago
Date of purchase: 19/08/2015
What Sandra Thomas said about Pura Aventura:
Excellent service, all booked smoothly and questions answered promptly. travel documents arrived on timeboth here and in Aregnetina. Would certainly reccommend them and use them again. Couldn't fault
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Thomas
Pura Aventura
8 years ago
That's great to hear, Sarah runs a very tight ship when it comes to communication so it's wonderful to hear that it is appreciated.
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Debbie Stratford
8 years ago
Date of purchase: 23/09/2015
What Debbie Stratford said about Pura Aventura:
First time we had used Pura Aventura. I was first drawn to their inspiring and glossy website. From our first phone conversation I found them good at listening and taking a brief plus intuitive as to
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Thomas
Pura Aventura
8 years ago
Thank you so much, it's partly reassuring to hear that you were inspired by our website but mainly because the attention you received from that point onwards hopefully matched or exceeded your expectations.
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Denise Alder
8 years ago
Date of purchase: 29/01/2015
What Denise Alder said about Pura Aventura:
Well planned itinerary. Good client care prior to and post booking holiday
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Thomas
Pura Aventura
8 years ago
It was a pleasure to work with you again to get you back to South America. Your loyalty is very much appreciated.
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About Pura Aventura
We are rated 5* Platinum on Feefo, fully certified by B Corp, trusted by leading publications from the BBC to the FT to Vanity Fair and have been frequently praised by Which? for going above and beyond to look after our clients.​ ​ But just as our holidays take you away from the crowds, our actions take us beyond mere words. Travel Positive™ is our action, creating a deeper connection with the places we love in a way which enriches your experience and makes travel a force for good. ​ ​ As part of our 1% For the Planet commitment, we balance the total carbon produced on every holiday by 160% - a mile for every kilometre you travel from your front door and back again. By investing in an award-winning, fully accredited and independently verified reforestation project, our action helps creates sustainable income opportunities for rural communities, assuring the long-term success of our environmental legacy.​ ​ We're not done yet though. We continue to learn, to challenge, to share and improve as we push towards our Net Zero obligations by 2030 and create new ways for you to experience our destinations. As Which? Magazine itself says "Pura Aventura manages to put both the planet and its customers first." That's a promise we'll never stop striving to fulfil.​
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18 Bond Street, Brighton, East Sussex, BN1 1RD, United Kingdom
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Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Pura Aventura
We are rated 5* Platinum on Feefo, fully certified by B Corp, trusted by leading publications from the BBC to the FT to Vanity Fair and have been frequently praised by Which? for going above and beyond to look after our clients.​ ​ But just as our holidays take you away from the crowds, our actions take us beyond mere words. Travel Positive™ is our action, creating a deeper connection with the places we love in a way which enriches your experience and makes travel a force for good. ​ ​ As part of our 1% For the Planet commitment, we balance the total carbon produced on every holiday by 160% - a mile for every kilometre you travel from your front door and back again. By investing in an award-winning, fully accredited and independently verified reforestation project, our action helps creates sustainable income opportunities for rural communities, assuring the long-term success of our environmental legacy.​ ​ We're not done yet though. We continue to learn, to challenge, to share and improve as we push towards our Net Zero obligations by 2030 and create new ways for you to experience our destinations. As Which? Magazine itself says "Pura Aventura manages to put both the planet and its customers first." That's a promise we'll never stop striving to fulfil.​