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Pura Aventura Reviews

Rated
Exceptional

Award-winning sustainable holidays away from the crowds in the beautiful landscapes of Latin America, Spain and Portugal.

Service
5
/5
Product
5
/5

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79

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81

ratings over the past year

Displaying all 694 reviews
Trusted Customer
10 years ago
Date of purchase: 01/04/2014
Well planned by David taking into account our preferences. We have had an amazing holiday and could see how Pura Aventura had planned and organised every little detail. We will recommend you!
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Pura Aventura
Pura Aventura
10 years ago
It's great to hear that David did such a good job tailoring the trip for you. As for guides knowing who you are and what you are doing, that's a by-product of our way of working directly with so many people in Peru, and testament to Sarah's dedication in the background. As you hint at, it makes a big difference to a holiday, being greeted by people who know who you are rather than just being another morning's faces for a bored guide on autopilot. Thank you for your kind comments. All the best, Thomas
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Trusted Customer
10 years ago
Date of purchase: 28/05/2014
Very well organised, routes were excellent, good accommodation especially at Tollo with Ricardo, Berta and family. Constructive points: another GPS is needed - we had to take turns!
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Pura Aventura
Pura Aventura
10 years ago
It's lovely to hear that you had such a great time, I too am a great fan of staying in Tollo. I am also delighted to hear that you enjoyed the routes given that those have been recently updated to make it a more comprehensive route, notably taking in the Cares Gorge. I do apologise about the GPS confusion, we have started to include these on our Picos Inn to Inn trips as well as our Basque Rioja Inn to Inn walks so there has been a bit of unexpected demand on them - thank you for sharing! All the best, Thomas
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Trusted Customer
10 years ago
Date of purchase: 24/04/2014
The information we received prior to the trip was helpful and accurately reflected what we experienced. All of the transfers were on-time and well-managed. The bookings at each hotel went smoothly
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Pura Aventura
Pura Aventura
10 years ago
Thank you so much for your feedback, I am delighted that you enjoyed our new and improved route around the Picos. Regarding the hotel in Cosgaya, we use the small inn because it has so much character and history. The Osa Hotel we know and have used in the past and while it is very nice, it is on the large size and please remember that the pool area is quite rarely open given the climate! It's tricky though, given the new route and new hotels towards the end of the week, the Osa Hotel could work well. Then again, you loved your time in Tollo which is a small inn very much on the scale of the accommodation in Cosgaya. You have certainly sparked a discussion here and we are asking other guests what they think to see if we can get a sense of a common opinion - I do appreciate your sparking debate. All the best and thank you for your great review, All the best, Thomas
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Trusted Customer
10 years ago
Date of purchase: 18/06/2013
Excellent advice and support throughout from planning to travelling home.
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Pura Aventura
Pura Aventura
10 years ago
I am delighted that you enjoyed Peru so much, in particular that you appreciated seeing so few people on the Inca Trail - we're very proud of how we manage that bit in particular! Thanks again for your splendid feedback. All the best, Thomas
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Trusted Customer
10 years ago
Date of purchase: 03/04/2013
the service was A1 from the moment we landed in Peru, We were met at the airport by Martin who was to be our guide whilst in Cuzco and Inca tral, nothing was too much trouble for him, everything ran l
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Pura Aventura
Pura Aventura
10 years ago
We've just been chatting about your trip here at the office and how much we have enjoyed your comments, both on the phone and now on Feefo. It's always particularly nice to see how people react to new and unknown places, experiences and people. And perhaps a vanity but it's these sorts of descriptions that remind me, all of us, that 'to travel is to live' so thank you. All the best, Thomas
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Trusted Customer
10 years ago
Date of purchase: 29/01/2014
Always totally responsive to our emails. Great service not to be faulted in any way. Truly delivered.
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Pura Aventura
Pura Aventura
10 years ago
Thank you for this, I am delighted that the service you received was so good, of course, you and I know that Sarah deserves the credit! All the best, Thomas
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Trusted Customer
10 years ago
Date of purchase: 21/01/2014
Great communication before the trip in terms of suggestions for itinerary and changes that we wanted to incorporate. Prompt responses, which as we were booking from the USA was very reassuring.
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Pura Aventura
Pura Aventura
10 years ago
It's lovely to hear both that you had such a good time in Ecuador and also that you were looked after so well before the trip. We have many clients in the US and it does work really well because we have several hours to work on something in the morning so it's sitting in your inbox when you wake up - making us look super efficient. It's cheating really! Thank you again for taking time to publish your thoughts. All the best, Thomas
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Trusted Customer
10 years ago
Date of purchase: 17/09/2013
the trip was brilliant. All arrangements were meticulous and we had no hitches whatsoever. All activities were excellently planned and very exciting. Al accommodation was well chosen and the stand
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Pura Aventura
10 years ago
What to say other than a huge thank you?! Your trip had lots of 'personality' with the variety of local guides and different experiences that David helped you work into your holiday. That you got so much out of your trip shows what great cultural adventurers you are. Thank you. All the best, Thomas
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Trusted Customer
10 years ago
Date of purchase: 25/09/2013
Outstanding communication and service.
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Pura Aventura
Pura Aventura
10 years ago
How lovely of you to put your comments here and also your more detailed email to us here in the office which has been very much appreciated and enjoyed. All the best, Thomas
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Trusted Customer
10 years ago
Date of purchase: 23/06/2013
very well organised / planned tour - excellent guide Martine
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Pura Aventura
Pura Aventura
10 years ago
Great to hear that the Inca Trail lived up to its billing. I think/hope that your organisation and planning comment refers to the fact that we avoid the crowded timings on the hike to let you actually enjoy your time with Martine and the Andes. Thank you for taking time to share your experiences. All the best, Thomas
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About Pura Aventura
We are rated 5* Platinum on Feefo, fully certified by B Corp, trusted by leading publications from the BBC to the FT to Vanity Fair and have been frequently praised by Which? for going above and beyond to look after our clients.​ ​ But just as our holidays take you away from the crowds, our actions take us beyond mere words. Travel Positive™ is our action, creating a deeper connection with the places we love in a way which enriches your experience and makes travel a force for good. ​ ​ As part of our 1% For the Planet commitment, we balance the total carbon produced on every holiday by 160% - a mile for every kilometre you travel from your front door and back again. By investing in an award-winning, fully accredited and independently verified reforestation project, our action helps creates sustainable income opportunities for rural communities, assuring the long-term success of our environmental legacy.​ ​ We're not done yet though. We continue to learn, to challenge, to share and improve as we push towards our Net Zero obligations by 2030 and create new ways for you to experience our destinations. As Which? Magazine itself says "Pura Aventura manages to put both the planet and its customers first." That's a promise we'll never stop striving to fulfil.​
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18 Bond Street, Brighton, East Sussex, BN1 1RD, United Kingdom
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About Pura Aventura
We are rated 5* Platinum on Feefo, fully certified by B Corp, trusted by leading publications from the BBC to the FT to Vanity Fair and have been frequently praised by Which? for going above and beyond to look after our clients.​ ​ But just as our holidays take you away from the crowds, our actions take us beyond mere words. Travel Positive™ is our action, creating a deeper connection with the places we love in a way which enriches your experience and makes travel a force for good. ​ ​ As part of our 1% For the Planet commitment, we balance the total carbon produced on every holiday by 160% - a mile for every kilometre you travel from your front door and back again. By investing in an award-winning, fully accredited and independently verified reforestation project, our action helps creates sustainable income opportunities for rural communities, assuring the long-term success of our environmental legacy.​ ​ We're not done yet though. We continue to learn, to challenge, to share and improve as we push towards our Net Zero obligations by 2030 and create new ways for you to experience our destinations. As Which? Magazine itself says "Pura Aventura manages to put both the planet and its customers first." That's a promise we'll never stop striving to fulfil.​