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Pura Aventura Reviews

Rated
Exceptional

Award-winning sustainable holidays away from the crowds in the beautiful landscapes of Latin America, Spain and Portugal.

Service
5
/5
Product
5
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79

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81

ratings over the past year

Displaying all 694 reviews
Trusted Customer
11 years ago
Date of purchase: 18/04/2013
Great set up and our first holiday w pura Loved the itinerary sent ahead of time with all the info we need. Seemed to have great contacts and relationships w community to make it a high quality trip.
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Pura Aventura
11 years ago
I'm delighted that you had such a good time in the Picos - it really is a special place, and as you say, our fine people on the ground make a big difference. Thank you for your feedback. All the best, Thomas
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Trusted Customer
11 years ago
Date of purchase: 05/03/2013
Ease of communication especially as I was already away traveling , it could have been tricky but was all good and questions answered as soon as possible etc. really good customer service. I went thr
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Pura Aventura
11 years ago
I'm delighted that you were so well looked after by David and by the team out in Chile. Your feedback on the hotel in the Lake District is very helpful though of course almost anywhere suffers in comparison with the Atacama Desert & Torres del Paine! Thanks again for taking time to write down your thoughts. All the best, Thomas
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Trusted Customer
11 years ago
Date of purchase: 27/08/2012
Particularly liked the linking of the 4 separate parts of the experience - cloud forest, Amazon Napo, Amazon Nenkepere, Galapagos. All drivers and guides on time, courteous and knowledgeable. Hotels h
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Pura Aventura
11 years ago
It's lovely to hear that you had such a great time in Ecuador, most particularly that the crew on Beluga magicked up marine mammals for you! Also probably worth pointing out to readers that the Amazon Nenkepere area refers to the Huaorani people who run a great community/wildlife/nature experience but who don't shy away from shining a light on the activities of the extractive industries in the Ecuadorian Amazon. It's a sobering experience for all of us who have been lucky enough to meet the Huaorani. I'm delighted that you enjoyed it all so much, thank you. All the best, Thomas
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Trusted Customer
11 years ago
Date of purchase: 25/01/2013
Thomas was excellent putting an itinerary together for us for 12 days in Costa Rica. We gave him an outline of the kind of things we like to do and the kind of accommodation we prefer and the whole tr
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Pura Aventura
11 years ago
Why thank you, I'm delighted that you had such a great time, not least because you came to us through recommendation from one set of friends and had lots of good local advice from another set of friends. Finally, there is the North Carolina connection (my wife's from NC) which made the pressure to perform intense! Of course, it was Costa Rica which actually performed, it's such a great place and I can take absolutely no credit for that. I love that you have given such detailed feedback on the places you went, it will hopefully be very helpful for others considering a holiday to Costa Rica. Thank you for taking the time and I very much look forward to getting to work on your next trip! All the best, Thomas
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Trusted Customer
11 years ago
Date of purchase: 01/03/2013
I would highly recommend Pura Adventure. The trip was very well organized and they were very flexible and professional.
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Pura Aventura
11 years ago
I'm delighted you enjoyed your vacation so much, not least because you travelled such a long way to join us. Thank you so much. All the best, Thomas
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Trusted Customer
11 years ago
Date of purchase: 12/09/2012
Pura Aventura always got back to very promptly; offering excellent advice and written information. There a just a few pieces of advice we would give to anyone else going on this trip. Pack accordingl
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Pura Aventura
11 years ago
Wonderful, thank you and thank you too for the additional advice. I must admit, the' double meals' at Evergreen are a surprise to me too and perhaps a sign that they particularly liked you! As for rain, it does always rain somewhere in Costa Rica but I have to say that this February/March it has been unusually wet which probably made the roads around Arenal a bit muddier than we'd normally expect in the 'dry' season. I'm delighted that your positive attitude and sense of adventure was rewarded with a fantastic experience. All the best, Thomas
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Trusted Customer
11 years ago
Date of purchase: 01/03/2013
David was very patient as we changed our plans constantly for a few weeks before we finally put them all into place. Pura took care of every little detail for us and planned us a delightful vacation.
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Pura Aventura
Pura Aventura
11 years ago
David's a black belt in patience but it's his & our job to make sure you have the best vacation. Sometimes that takes a bit longer to plan. It's wonderful that you enjoyed the walking in Andalucia but also great to hear how much you got from your tours in Seville and Madrid. These off the beaten track city tours are a new part of what we do, designed to complement the walking and delivered by people I've known and worked with for more years than I care to mention! I do hope you are able to come and explore more of Spain soon. All the best, Thomas
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Trusted Customer
11 years ago
Date of purchase: 20/08/2012
It was well organised and well planned
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Pura Aventura
11 years ago
Thank you for this. I'm delighted that you enjoyed your holiday, all month long! Your feedback on the guides is helpful and has been dealt with, we'll let you know about this soon. Regarding the driver, we have satellite tracking on these vehicles so can see exactly what was going on. Again, thanks to your feedback we've been able to take swift action & that's appreciated. All the best, Thomas
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Trusted Customer
11 years ago
Date of purchase: 24/02/2012
This was our fourth holiday with Pura Aventura and the service provided has been of consistently excellent quality. The advice provided on where to stay, activities available etc is extremely helpful
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Pura Aventura
11 years ago
Well, it takes two to tango and your appreciation of what we do makes you pretty much our ideal customers! Sarah certainly enjoys looking after you and loves getting your updates from the road - even though she says you shouldn't take the time! As for the content of this holiday, it is fantastic to be able to introduce you to more off the beaten track parts of South America, Mallin Colorado in particular - such a glorious place. Thank you again for your loyalty. All the best, Thomas
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Trusted Customer
11 years ago
Date of purchase: 23/10/2012
All arrangements were excellent with pick-ups, guides connections all on time and very courteous
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Pura Aventura
Pura Aventura
11 years ago
I'm delighted that you enjoyed the grandeur of South America, not least because your native Australia is no slouch on that front either! It's quite a list of destinations which we sewed into your trip though and makes me quite jealous to look at it again. Thanks again for taking time to send such lovely feedback. All the best, Thomas
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About Pura Aventura
We are rated 5* Platinum on Feefo, fully certified by B Corp, trusted by leading publications from the BBC to the FT to Vanity Fair and have been frequently praised by Which? for going above and beyond to look after our clients.​ ​ But just as our holidays take you away from the crowds, our actions take us beyond mere words. Travel Positive™ is our action, creating a deeper connection with the places we love in a way which enriches your experience and makes travel a force for good. ​ ​ As part of our 1% For the Planet commitment, we balance the total carbon produced on every holiday by 160% - a mile for every kilometre you travel from your front door and back again. By investing in an award-winning, fully accredited and independently verified reforestation project, our action helps creates sustainable income opportunities for rural communities, assuring the long-term success of our environmental legacy.​ ​ We're not done yet though. We continue to learn, to challenge, to share and improve as we push towards our Net Zero obligations by 2030 and create new ways for you to experience our destinations. As Which? Magazine itself says "Pura Aventura manages to put both the planet and its customers first." That's a promise we'll never stop striving to fulfil.​
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18 Bond Street, Brighton, East Sussex, BN1 1RD, United Kingdom
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About Pura Aventura
We are rated 5* Platinum on Feefo, fully certified by B Corp, trusted by leading publications from the BBC to the FT to Vanity Fair and have been frequently praised by Which? for going above and beyond to look after our clients.​ ​ But just as our holidays take you away from the crowds, our actions take us beyond mere words. Travel Positive™ is our action, creating a deeper connection with the places we love in a way which enriches your experience and makes travel a force for good. ​ ​ As part of our 1% For the Planet commitment, we balance the total carbon produced on every holiday by 160% - a mile for every kilometre you travel from your front door and back again. By investing in an award-winning, fully accredited and independently verified reforestation project, our action helps creates sustainable income opportunities for rural communities, assuring the long-term success of our environmental legacy.​ ​ We're not done yet though. We continue to learn, to challenge, to share and improve as we push towards our Net Zero obligations by 2030 and create new ways for you to experience our destinations. As Which? Magazine itself says "Pura Aventura manages to put both the planet and its customers first." That's a promise we'll never stop striving to fulfil.​