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Pura Aventura Reviews

Rated
Exceptional

Award-winning sustainable holidays away from the crowds in the beautiful landscapes of Latin America, Spain and Portugal.

Service
5
/5
Product
5
/5

5

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79

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81

ratings over the past year

Displaying all 694 reviews
Trusted Customer
11 years ago
Date of purchase: 29/02/2012
I have finally gone on a Pura Tour having booked 2 and cancelled one! I found the whole booking process easy and helpful. The tour of Rioja was wonderful with excellent wine tasting, interesting tour
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Pura Aventura
Pura Aventura
11 years ago
Better late than never, I'm delighted you could actually travel this year! Also very glad that Xabi looked after you so well though clearly he neglected your waistlines... We'll look at the sculpture walk again. As you know, it's a route through a natural park punctuated with natural sculptures. Over time the sculptures have re-integrated themselves into the landscape, that was part of the artistic vision. Of course, the reality is that the sculptures were part of what made the walk more interesting and it may be that the balance has now tipped and we should change this walk for a new route. Thanks again for your feedback and for letting us know how much you enjoyed yourselves. All the best, Thomas
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Trusted Customer
12 years ago
Date of purchase: 16/10/2011
A really good travel company, providing exemplary, individualised service. They took lots of trouble in customising our South American holiday, and their logistics on the ground were excellent, resu
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Pura Aventura
Pura Aventura
12 years ago
Lovely feedback. Comments like this are the reason we love to do what we do. Thank you. All the best, Thomas
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Trusted Customer
12 years ago
Date of purchase: 13/06/2012
Have been on two Pura holidays now, spread seven years apart. Seven years on from a great first holiday (Spanish Pyrenees), I am pleased to say Pura is maintaining its excellent standards. From materi
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Pura Aventura
Pura Aventura
12 years ago
This is indeed splendid to hear, thank you! All the best, Thomas
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Trusted Customer
12 years ago
Date of purchase: 31/01/2012
Very impressed with Pura Aventura, they gave a very personal service from the outset, accomodating our requirements and creating a bespoke holiday that was just right for us. Superb.
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Pura Aventura
Pura Aventura
12 years ago
I'm so glad you loved the Picos, it's such a special area that it's easy for us to look good. Well, easy for those of us who put together the proposals & sell them. Sarah, Gloria, Diego, Alex, Elisa, etc, the team who actually deliver the holidays in the Picos work much harder! All the best, Thomas
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Trusted Customer
12 years ago
Date of purchase: 17/04/2012
Good experiences on both holidays we've booked with Pura. Individual touches and enthusiastic, informative guides.
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Pura Aventura
Pura Aventura
12 years ago
It's particularly good to get such feedback from our repeat travellers. Your loyalty is much appreciated, thank you. All the best, Thomas
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Trusted Customer
12 years ago
Date of purchase: 09/02/2012
Here is an efficient company who are very interested in two-way communication with their customers. We have found that so refreshing. Everybody involved in our holiday was professional yet friendly a
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Pura Aventura
Pura Aventura
12 years ago
Such comprehensive feedback, thank you! I'm so pleased that things went so well for you, particularly in the light of our having to switch your trip from a group holiday to a private/self-drive holiday. Your flexibility and understanding on that front was and is very much appreciated. All the best, Thomas
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Trusted Customer
12 years ago
Date of purchase: 11/01/2012
We couldn't have got better service from Pura Aventura, they tailor made our honeymoon in Costa Rica for us, taking us to places it wasn't easy to get to with other agencies. All of the accommodation
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Pura Aventura
Pura Aventura
12 years ago
Thank you for this, in particular the note about making changes after you had booked. If we think a trip can be improved then we'll do it (with your permission) no matter where we are in the process. That you are flexible enough and trust us to make these changes is great for the team, thank you. All the best, Thomas
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Trusted Customer
12 years ago
Date of purchase: 08/12/2011
A great company to deal with, friendly, professional and brilliant attention to detail. It was a really positive experience creating our amazing honeymoon with Pura Aventura's team.
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Pura Aventura
Pura Aventura
12 years ago
Thank you so much. Organising complex honeymoons always carries just that little bit more pressure for us! We are all delighted that you enjoyed your time in Ecuador and the Galapagos Islands so much. All the best, Thomas
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Trusted Customer
12 years ago
Date of purchase: 04/12/2012
We are very impressed with this company as it offers (mostly) good accomodation & the opportunity for genuine experiences of aspects of the country visited
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Pura Aventura
Pura Aventura
12 years ago
I'm delighted you were impressed with our work and your time in Spain. On this holiday the accommodation is genuinely eco-sustainable. In two of the three hotels I don't think it's noticeable at all, in the last, it's probably a bit more apparent, particularly in the loos where you don't flush any paper. On the plus side, the food is very, very good and abundant. Thanks again for your feedback though, it helps us to manage expectations better. All the best, Thomas
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Trusted Customer
12 years ago
Date of purchase: 14/05/2012
We've just returned from two weeks in Costa Rica - our second trip through Pura Aventura. On both occasions, about 7 years apart I'm bound to say that everything has been pretty much flawless. Really
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Pura Aventura
Pura Aventura
12 years ago
Yes, sorry about the jaguar, glad you enjoyed the whale we sent. That I know of we've only had the one group of clients who saw a jaguar and that was in the Peruvian Amazon so that's for your next holiday! In fact, I'm sitting here in my office looking at pictures of that jaguar kindly printed and framed by them. In all seriousness though, this is just wonderful to read. The flattery's obviously very nice but your sense of discovery and enjoyment of Costa Rica really shines through, and that's the best bit. Thank you. All the best, Thomas
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About Pura Aventura
We are rated 5* Platinum on Feefo, fully certified by B Corp, trusted by leading publications from the BBC to the FT to Vanity Fair and have been frequently praised by Which? for going above and beyond to look after our clients.​ ​ But just as our holidays take you away from the crowds, our actions take us beyond mere words. Travel Positive™ is our action, creating a deeper connection with the places we love in a way which enriches your experience and makes travel a force for good. ​ ​ As part of our 1% For the Planet commitment, we balance the total carbon produced on every holiday by 160% - a mile for every kilometre you travel from your front door and back again. By investing in an award-winning, fully accredited and independently verified reforestation project, our action helps creates sustainable income opportunities for rural communities, assuring the long-term success of our environmental legacy.​ ​ We're not done yet though. We continue to learn, to challenge, to share and improve as we push towards our Net Zero obligations by 2030 and create new ways for you to experience our destinations. As Which? Magazine itself says "Pura Aventura manages to put both the planet and its customers first." That's a promise we'll never stop striving to fulfil.​
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18 Bond Street, Brighton, East Sussex, BN1 1RD, United Kingdom
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About Pura Aventura
We are rated 5* Platinum on Feefo, fully certified by B Corp, trusted by leading publications from the BBC to the FT to Vanity Fair and have been frequently praised by Which? for going above and beyond to look after our clients.​ ​ But just as our holidays take you away from the crowds, our actions take us beyond mere words. Travel Positive™ is our action, creating a deeper connection with the places we love in a way which enriches your experience and makes travel a force for good. ​ ​ As part of our 1% For the Planet commitment, we balance the total carbon produced on every holiday by 160% - a mile for every kilometre you travel from your front door and back again. By investing in an award-winning, fully accredited and independently verified reforestation project, our action helps creates sustainable income opportunities for rural communities, assuring the long-term success of our environmental legacy.​ ​ We're not done yet though. We continue to learn, to challenge, to share and improve as we push towards our Net Zero obligations by 2030 and create new ways for you to experience our destinations. As Which? Magazine itself says "Pura Aventura manages to put both the planet and its customers first." That's a promise we'll never stop striving to fulfil.​