2 Room Heat Transfer Kit: 150mm Mixed Flow Fan

Thanks for your email and we’re very sorry to hear this. We pride ourselves in our level of service and normally respond within one business day, if not on the same day, particularly when trying to resolve any hiccups that may unfortunately arise post order, and we’re not sure why this is not the case for you also. We can only assume that either we did not receive your correspondence or you did not receive our reply in which case we would recommend you check your junk email settings just as a safeguard. In the interim, our customer service team will also reach out to you to try and resolve.