Purplebricks Reviews

Hi Kevin, thank you very much for getting in touch. We're incredibly sorry to read about the issues you have experienced as it certainly isn't the high standards we strive for. We've taken a look into your account and can see that you have been in contact with our Account Manager who is working to get everything resolved for you as quickly and efficiently as possible. We do apologise that things haven't run smoothly for you however we hope we can turn this around moving forward. If you do want to discuss anything with us further, please don't hesitate to contact us. Many thanks.

Thank you very much for taking the time out of your day to get in touch. We're thrilled that we could make everything so simple as we know how much this helps. We really appreciate your positive feedback and should you ever need us again, please don't hesitate to reach out.

Fantastic, it's great to read how smoothly everything is running for you, Andrew and we will look forward to continuing to help you on this journey. Many thanks.

Thank you for bringing this to our attention. We are upset to hear that contact was lacking during your experience with us and we do apologise for the delay with the Memorandum of Sale, this is certainly something we will be improving on and we appreciate you letting us know so we can look into it and learn from your experience. Please don't hesitate to reach out if there is anything more you'd like to discuss. Many thanks.

Our professional team will be so proud to see this and it's wonderful to hear your kind feedback. Thank you so much for taking the time to get in touch and should you ever need any further assistance from us, please don't hesitate to reach out and let us know. Many thanks.

What a wonderful review and rating. We're honoured to have received such positive feedback about the professionalism of our agents. Should you ever need any further assistance, we are always here to help you out. Many thanks.

This is such a wonderful review and rating and something that we really appreciate. Thank you so much for getting in touch and should you ever need us again, please don't hesitate to reach out and let us know. Many thanks.

Positive comments like these really do make us smile so we're thrilled that we could deliver such a hassle free service to you. Thank you so much for taking the time to reach out and should you ever need any further assistance, please do let us know.

Hi there, thank you very much for getting in touch, we're pleased to hear that your experience with your property in Gloucester went well although we are extremely sorry that this wasn't the same in Bradford, this is really disappointing and we will be sharing this feedback to allow the service to be improved, thank you very much for bringing it to our attention, and if you would like to discuss it in further detail, please don't hesitate to get in touch. Many thanks.

Hi there, we appreciate you getting in touch to share this feedback and we do apologise if you felt that the contact was lacking, we will be reviewing your experience internally to identify areas where we could have done better and we appreciate you highlighting your experience to us. Thank you and if there is anything more you'd like to discuss, please do let us know. Many thanks.