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Purplebricks Reviews | Customer Service Reviews for https://www.feefo.com/reviews/purple-bricks | Feefo

Displaying all 18,044 reviews

Trusted Customer

11 hours ago

Date of purchase: 06/09/2024

Customer Support Team

Purplebricks

11 hours ago

Amazing! We're very happy that we could deliver such a great service to you and we appreciate you taking the time to share this. Thank you so much for getting in touch and if we can ever do anything more for you again in the future, please don't hesitate to reach out and let us know. Many thanks.

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Trusted Customer

14 hours ago

Date of purchase: 06/09/2024

Customer Support Team

Purplebricks

10 hours ago

Hi there. Thanks for reaching out to us, this certainly isn't the kind of rating we like to see so we'd like to look into what has gone wrong so we can put it right, would you mind reaching out to us here: https://www.purplebricks.co.uk/contact-us so we can provide some assistance. Many thanks.

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Trusted Customer

15 hours ago

Date of purchase: 06/09/2024

We never actually got to point of listing our house with PurpleBricks. After 5 1/2 weeks of absolutely nothing happening we gave up. The “local expert” was utterly useless, didn’t respond to any mess

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Customer Support Team

Purplebricks

10 hours ago

We are truly sorry to hear about your experience with us and it's disappointing to read about the problems with communication, this certainly isn't the high standard of service we strive for so we will be ensuring your comments are taken on board so we can take steps to improve. If you would like the opportuntity to discuss anything further, please do get in touch. Many thanks.

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Trusted Customer

16 hours ago

Date of purchase: 06/09/2024

Took a month to go from instruction to advertise. Repeat non replies, technical errors and finally a non-proofed draft. The app was also useless and regularly crashes or hangs. Shame because the gui i

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Trusted Customer

17 hours ago

Date of purchase: 06/09/2024

Great experience, really professional and fast service. Much better than the conventional methods of property sale. Highly recommend.

Customer Support Team

Purplebricks

10 hours ago

Music to our ears! We're so happy that we could deliver such a professional and quick service and we're glad you could see the benefits of using us. Thank you so much for getting in touch and should you ever need us again, please don't hesitate to reach out and let us know. Many thanks.

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Miss Jennifer Rowland

17 hours ago

Date of purchase: 06/09/2024

Customer Support Team

Purplebricks

10 hours ago

Lovely! We always appreciate a fantastic rating like this and we are grateful for you taking the time to share this and should you ever need us again in the future, please don't hesitate to reach out and let us know. Many thanks.

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Trusted Customer

1 day ago

Date of purchase: 23/08/2024

Excellent service

Customer Support Team

Purplebricks

10 hours ago

Exactly what we love to see! We're very happy that you found the service to be so excellent and we truly appreciate you taking the time to share this. Thank you and should you ever need us again in the future, please don't hesitate to reach out and let us know. Many thanks.

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Trusted Customer

1 day ago

Date of purchase: 05/09/2024

Agent from PurpleBricks provided an estimated value which was £20k above home report valuation. Photos taken for advert were poor quality and had to be retaken but agent didn’t proactively manage the

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Mr Robert Hayward

Frome

1 day ago

Date of purchase: 05/09/2024

What Mr Robert Hayward said about Purplebricks:

Duncan who I have been dealing with has been incredibly helpful going over and beyond his remit 🙏

Customer Support Team

Purplebricks

10 hours ago

This really is fantastic to see and we're really happy that Duncan could go above and beyond to provide such a wonderful service. If we can ever do anything more for you again in the future, please don't hesitate to reach out and let us know. Many thanks.

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Mrs Kinga Wtulich

Halifax

1 day ago

Date of purchase: 05/09/2024

What Mrs Kinga Wtulich said about Purplebricks:

Excellent service 👏

Customer Support Team

Purplebricks

10 hours ago

We always strive to deliver such an excellent service and we are grateful for you taking the time to leave this. If we can ever do anything more for you again in the future, please don't hesitate to reach out and let us know. Many thanks.

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About Purplebricks

Wave goodbye to the bull and sell your home for free with Purplebricks. Ready for a better way to sell your home? We give you everything you need to sell your home — for free. No more high commission, no more pointless jargon. You pay for optional extras along the way, only if you want to use them. It’s your sale, it’s your choice. Want to see why 9 out of 10 customers recommend Purplebricks? Sell your home for free and find out.

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0800 810 8008

650 The Crescent, Colchester Business Park, Colchester, Essex, CO49YQ, United Kingdom