Merchant Logo

Purplebricks Reviews

Rated
Excellent
Service
4
/5

5

4

3

2

1

1,080

242

72

103

269

1,766

ratings over the past year

Displaying all 18,078 reviews
MP
Mr Anthony Powers
7 months ago
Date of purchase: 20/01/2024
What Mr Anthony Powers said about Purplebricks:
First class and professional
Merchant Logo
Customer Support Team
Purplebricks
7 months ago
A first class service is always something we strive to deliver so seeing this has really made us smile. Thank you so much for taking the time to share this and should you ever need any further assistance from us, we're always on hand to offer professional advice. Thank you and have a lovely rest of the day.
Trusted Customer
7 months ago
Date of purchase: 17/01/2024
Until now they have been very professional with staff at the end of the line ready to help
Merchant Logo
Customer Support Team
Purplebricks
7 months ago
This really is music to our ears and we're delighted that you could find us to be so professional and ready to help you as we know just how important it is to have someone guide you through the process. Thank you so much for taking the time to share this and should you ever need any further assistance from us, please don't hesitate to reach out and let us know. Many thanks.
Trusted Customer
7 months ago
Date of purchase: 17/01/2024
Organisation of the photos and 3d tour was great. A few obvious mistakes in the ad when it went up. So OK to that point. Then, as agreed, I turned up to meet the agent for our first booked viewing so
...
Read all
Merchant Logo
Customer Support Team
Purplebricks
7 months ago
Hi there, thanks for sharing this feedback with us. It's disappointing to hear that your agent didn't show up for your booked viewing. That's certainly not up to the standard of service that we strive to achieve. If you would like to discuss the matter with us further, please do reach out to our Customer Services team by sending an email containing as much detail as possible to help@purplebricks.com. Someone will then reach out to you directly in due course. Thank you.
MS
Mr Andrew Sims
8 months ago
Date of purchase: 19/01/2024
What Mr Andrew Sims said about Purplebricks:
Everything
Merchant Logo
Customer Support Team
Purplebricks
8 months ago
We're thrilled to receive this brilliant rating from you, Andrew! Should you ever need any further assistance from us, please do let us know. Thank you and we hope you enjoy the rest of your day.
MI
Mr Stephen Ingram
8 months ago
Date of purchase: 19/01/2024
What Mr Stephen Ingram said about Purplebricks:
Efficiency, easy, value for money and an overall pleasurable experience.
Merchant Logo
Customer Support Team
Purplebricks
8 months ago
Thanks for sharing this feedback with us, Stephen! It's brilliant to hear that you had such a pleasurable experience and that you were left happy with the service provided to you. If you require any assistance in the future, please don't hesitate to reach out - we would be more than happy to help. Take care.
MF
Mrs Annmarie Fontana
8 months ago
Date of purchase: 19/01/2024
What Mrs Annmarie Fontana said about Purplebricks:
Excellent personalised service and fast and efficient service
Merchant Logo
Customer Support Team
Purplebricks
8 months ago
It's always a pleasure to hear fantastic feedback like this! We're so glad that you are happy with the service you received from the team. Should you ever need us again in the future, please don't hesitate to get in touch. Thank you!
MM
Mr Khalid Mohamed
Doncaster
8 months ago
Date of purchase: 19/01/2024
What Mr Khalid Mohamed said about Purplebricks:
Great experience with Purplebricks
Merchant Logo
Customer Support Team
Purplebricks
8 months ago
This is what we love to hear, Khalid! We really appreciate you sharing your positive experience with us. If we can ever do anything more for you again, please don't hesitate to reach out and let us know. Many thanks.
Trusted Customer
8 months ago
Date of purchase: 16/01/2024
My enquiry was dealt with effectively and professionally. Customer service was 100% no problem when I had an my queries.
Merchant Logo
Customer Support Team
Purplebricks
8 months ago
This is great to hear! We're so pleased our team handled your enquiry in such a professional manner. Should you ever need any further assistance from us, please don't hesitate to get in touch. Many thanks.
Trusted Customer
8 months ago
Date of purchase: 06/01/2024
I am very pleased I found Purple Bricks and decided to choose them over the high street agents. From the valuation appointment to getting the advertisement ready to having open days and accepting offe
...
Read all
Merchant Logo
Customer Support Team
Purplebricks
8 months ago
Hi there, thank you so much for sharing your experience with us! We are delighted to hear that you feel you have received sufficient support and good value from the team throughout your sale. This is what we try and aim for all of our customers to experience! If you require any assistance in the future, please don't hesitate to reach out, we are always more than happy to help. Take care.
MF
Mrs Rachel Fowler
8 months ago
Date of purchase: 18/01/2024
What Mrs Rachel Fowler said about Purplebricks:
Excellent, so helpful.
Merchant Logo
Customer Support Team
Purplebricks
8 months ago
We're thrilled to see this lovely review and rating and it's great that we could impress you with the helpful service we offer. Should you ever need any further assistance from us, please do let us know. Thank you and we hope you enjoy the rest of your day. Many thanks.
About Purplebricks
Wave goodbye to the bull and sell your home for free with Purplebricks. Ready for a better way to sell your home? We give you everything you need to sell your home — for free. No more high commission, no more pointless jargon. You pay for optional extras along the way, only if you want to use them. It’s your sale, it’s your choice. Want to see why 9 out of 10 customers recommend Purplebricks? Sell your home for free and find out.
Read all
650 The Crescent, Colchester Business Park, Colchester, Essex, CO49YQ, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Purplebricks
Wave goodbye to the bull and sell your home for free with Purplebricks. Ready for a better way to sell your home? We give you everything you need to sell your home — for free. No more high commission, no more pointless jargon. You pay for optional extras along the way, only if you want to use them. It’s your sale, it’s your choice. Want to see why 9 out of 10 customers recommend Purplebricks? Sell your home for free and find out.