Purplebricks Reviews

It's fantastic to hear that you've been finding your agent and the team helpful so far, Tracey! Thank you for your review, it's greatly appreciated. If we can do anything more for you or if you have any queries or concerns, please do reach out. Take care and we're wishing you the very best of luck.

That's exactly what we love to hear, Peter! We always strive to make the process as seamless as possible so we're delighted that you found everything easy. We're very grateful for the review and if we can ever do anything more for you, please don't hesitate to get in touch. Take care and have a wonderful day.

Hi there. Thank you very much for getting in touch, we really do appreciate it. It's very disappointing to hear about the communication issues and lack of support you've received. That's certainly not our usual standard of service and for that, we do apologise. Rest assured we will pass this over to all of the relevant teams so that we can ensure improvements are made in the future. If you would like to discuss your experience with our Customer Services team, you are more than welcome to do so. You can reach out to them by emailing help@purplebricks.com and including as much detail as possible. A member of the team will then reach out to you as soon as possible to help resolve the matter. Thank you again.

Hi there, thanks for taking the time to review us. We're extremely disappointed to hear about the level of service you received and that viewers had to come to you directly to make appointments/exchange keys. As you can imagine this isn't the level of service we strive for and we'd very much like for our team to look into this for you, if you'd like to escalate this, please could you provide the details of your experience to us via the following email? - help@purplebricks.com - A member of our team can then get this looked into a contact you directly to discuss this further. Thank you.

This is fantastic to hear as professional and personable service is exactly what we always strive to provide! We really appreciate the review and recommendation, thank you. If you ever need us again, please do let us know and we'll be more than happy to help. Take care and have a lovely day.

That's what we love to hear! Thank you very much for the positive review and if you have any questions or concerns, please do get in touch. Take care and have a lovely day.

Hi there. Thank you very much for taking the time to leave a review and making us aware of your experience. It's very disappointing to hear that you found the service lacking and less personable than when you used us before as we always strive to provide a helpful and communicative service. Rest assured that we will pass your feedback over to all of the relevant teams so that we can ensure this is improved upon going forward. If you would like to discuss your experience with us any further, please do reach out to our Customer Services team at help@purplebricks.com who will be more than happy to help. Take care and thank you again.

That's wonderful to hear, thank you very much! We always strive to provide a seamless experience so we're delighted to hear that's what you've received. Do let us know if we can ever do anything more for you and we'll be more than happy to help. Thank you again and we hope you have a fantastic rest of your day.

That's wonderful to hear, Alec! Thank you very much for the kind words, we really do appreciate them and your recommendation. If you ever need a hand again in the future, please don't hesitate to let us know. Take care and have a fantastic day.