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Purplebricks Reviews

Rated
Excellent
Service
4
/5

5

4

3

2

1

1,078

240

72

104

269

1,763

ratings over the past year

Displaying all 18,081 reviews
MP
Ms Bernadette Parks
Ts80ss
11 months ago
Date of purchase: 22/09/2023
What Ms Bernadette Parks said about Purplebricks:
Upto now it’s great service
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Customer Support Team
Purplebricks
11 months ago
Fantastic, we're really pleased that we could provide such a great service throughout and we will look forward to continuing this journey with you and if there's ever more we can do, please don't hesitate to reach out and let us know. Many thanks.
MC
Mr David Coxhill
11 months ago
Date of purchase: 21/09/2023
What Mr David Coxhill said about Purplebricks:
Well thought out - slick
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Customer Support Team
Purplebricks
11 months ago
Brilliant, we're overjoyed to read that everything ran so smoothly for you and we appreciate you taking the time to share this. Thank you and should you ever need us again, please don't hesitate to reach out and let us know. Many thanks.
MB
Mrs Sara Barrett
12 months ago
Date of purchase: 23/09/2023
What Mrs Sara Barrett said about Purplebricks:
I would highly recommend them they are very supportive and quick to get things moving
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Customer Support Team
Purplebricks
12 months ago
We always love hearing when someone would recommend us so we're very happy that we could deliver such a supportive service to you, thank you so much for taking the time to share this and should you ever need us again, please don't hesitate to reach out and let us know. Many thanks.
MW
Mark Winterbottom
Manchester
12 months ago
Date of purchase: 22/09/2023
What Mark Winterbottom said about Purplebricks:
Great process and service , very knowledgeable and friendly advice
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Customer Support Team
Purplebricks
12 months ago
Positive reviews like this really do make us smile so we're so happy that we could deliver such a friendly and knowledgeable service to you. Thank you so much for reaching out and if we can ever do anything more for you, please don't hesitate to reach out and let us know.
MS
Mrs Katherine Sumner
Preston
12 months ago
Date of purchase: 22/09/2023
What Mrs Katherine Sumner said about Purplebricks:
As a senior citizen I was dreading the tech side of it but found their app easy to navigate.
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Customer Support Team
Purplebricks
12 months ago
Amazing, it's fantastic to hear that you found the app so easy to use and we will pass your positive feedback on to the team. Thank you so much for reaching out and if there's ever more we can do for you, please don't hesitate to reach out and let us know. Many thanks.
MP
Mr John Partington
12 months ago
Date of purchase: 19/09/2023
What Mr John Partington said about Purplebricks:
good service throughout. Help you at all stages off the sale or buying off the house.
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Customer Support Team
Purplebricks
12 months ago
Music to our ears! We're overjoyed to have received such a positive review about the helpful service you received and we truly appreciate you taking the time to share this. Thank you so much and should you ever need any further assistance, please don't hesitate to reach out and let us know. Many thanks.
Trusted Customer
12 months ago
Date of purchase: 16/09/2023
Dreadful from a sales perspective. No contact from the Sales agents after the sale fell through. No feedback from original viewings and it was not made clear the full fee would be taken after 10 month
...
Read all
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Customer Support Team
Purplebricks
12 months ago
Thank you for getting in touch, we are incredibly sorry to hear that you didn't received much communication from our agent, this certainly shouldn't have happened and it's something we truly apologise for, we will ensure your comments about this are taken on board and we appreciate you bringing it to our attention. We are however pleased that our post sales team and the solicitor have been able to improve your experience with us and we're grateful for this feedback too. Thanks again for getting in touch.
Trusted Customer
12 months ago
Date of purchase: 31/08/2023
Excellent Customer services
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Customer Support Team
Purplebricks
12 months ago
A high level of customer service is always something we strive to deliver so seeing your kind feedback has made us smile. Thank you for reaching out and should you ever need any further assistance from us, please don't hesitate to reach out and let us know. Many thanks.
AS
Angela swain
12 months ago
Date of purchase: 19/09/2023
What Angela swain said about Purplebricks:
How can you say congratulations on the sale of your house when NO paper work has been sighed yet when the paper work has been finalised then I will give a better score
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Customer Support Team
Purplebricks
12 months ago
Hi Angela, thank you for reaching out and sharing your feedback, it's certainly something we will take on board. Thank you and take care.
MT
Ms Alice Thomas
12 months ago
Date of purchase: 17/09/2023
What Ms Alice Thomas said about Purplebricks:
Very professional, helpful and the process was smooth and hassle free!
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Customer Support Team
Purplebricks
12 months ago
Hi Alice, we're thrilled that we could deliver such a professional and helpful service and it's great that everything ran so smoothly. Thank you very much for reaching out and if there's ever anything more we can do for you and please don't hesitate to reach out and let us know. Many thanks.
About Purplebricks
Wave goodbye to the bull and sell your home for free with Purplebricks. Ready for a better way to sell your home? We give you everything you need to sell your home — for free. No more high commission, no more pointless jargon. You pay for optional extras along the way, only if you want to use them. It’s your sale, it’s your choice. Want to see why 9 out of 10 customers recommend Purplebricks? Sell your home for free and find out.
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650 The Crescent, Colchester Business Park, Colchester, Essex, CO49YQ, United Kingdom
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About Purplebricks
Wave goodbye to the bull and sell your home for free with Purplebricks. Ready for a better way to sell your home? We give you everything you need to sell your home — for free. No more high commission, no more pointless jargon. You pay for optional extras along the way, only if you want to use them. It’s your sale, it’s your choice. Want to see why 9 out of 10 customers recommend Purplebricks? Sell your home for free and find out.