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Purplebricks Reviews

Rated
Excellent
Service
4
/5

5

4

3

2

1

1,079

241

72

104

269

1,765

ratings over the past year

Displaying all 18,084 reviews
WM
Wanda Macdonald
6 years ago
Date of purchase: 29/05/2018
What Wanda Macdonald said about Purplebricks:
My agent Richard gorvin was excellent, always returning my calls and answering any concerns
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Priya
Purplebricks
6 years ago
Wanda, we're thrilled to hear how well Richard, your Local Property Expert, looked after you and we really appreciate you taking the time to share your experience and recommendation with others.
Trusted Customer
6 years ago
Date of purchase: 30/05/2018
The staff were really friendly. But I did feel that I was left on my own. They did the couple of viewings I had but this is the first property I've sold and had no idea what I was doing .the property
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NC
Neil Churcher
6 years ago
Date of purchase: 11/05/2018
What Neil Churcher said about Purplebricks:
Purple bricks offer a modern approach to estate agents. Everything is done through the app and there is very little need to speak to anyone, you are in complete control. However when you do need to sp
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Priya
Purplebricks
6 years ago
Neil, thank you for your lovely feedback. Your review highlights the Purplebricks ethos so well. Honesty, transparency, customer focus, 24/7 availability, easy to use online platform, are the pillars of Purplebricks values. At Purplebricks, we place customers at the heart of everything we do, and do offer the pay now or pay later option at the time of instruction. Thank you once more for your kind words, we genuinely appreciate the support.
SP
Susan Price
Sale
6 years ago
Date of purchase: 31/05/2018
What Susan Price said about Purplebricks:
They guided me through the selling process & carried out viewings. They took the stress out of selling a property.
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Priya
Purplebricks
6 years ago
Thank you, Susan, for such a fabulous review. We are thrilled to hear that your experience of selling with Purplebricks has been such a positive and stress free one exactly as it should be.
LW
Lisa Warrener
6 years ago
Date of purchase: 30/05/2018
What Lisa Warrener said about Purplebricks:
Brilliant service, no fuss, property sold within 48 hours. Our sales negotiator, Matt Drewery was polite and easygoing and most importantly, on the ball, easy to contact by text email or phone (no pho
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Priya
Purplebricks
6 years ago
Lisa, what a fabulous review! Thank you so much for your kind words and five star rating. Heartiest congratulations on the super prompt sale of your property, within 48 hours of launching to market. Here at Purplebricks, we pride ourselves on providing a cost effective, totally transparent and excellent service 24/7, and we are thrilled to hear that Matt, your Local Property Expert, has provided all this and more, through your Purplebricks journey. We're also pleased to hear how beneficial you found our online platform, as it was most definitely created with customer convenience in mind.
Trusted Customer
6 years ago
Date of purchase: 28/05/2018
Purplebricks kept in constant contact all the way through the whole selling process and Jason Young or advisor was fantastic. He offered a professional service which made us feel included throughout.
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Priya
Purplebricks
6 years ago
We're thrilled to hear how well Jason, your Local Property Expert, looked after you and we really appreciate you taking the time to share your experience and five star rating.
JB
James Brown
6 years ago
Date of purchase: 03/06/2018
What James Brown said about Purplebricks:
Hassle free sale! House sold within 48hrs and it couldn’t of gone better! Highly recommend purplebricks.
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Priya
Purplebricks
6 years ago
James, congratulations on the super swift and hassle free sale of your house within 48 hours of launching to market, just wow! Thank you for taking the time to leave your review, 5 star rating and kind recommendation, we really do appreciate the support.
Trusted Customer
6 years ago
Date of purchase: 26/05/2018
There is no back up by the agent
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Emma
Purplebricks
6 years ago
Thank you for your response.

I am genuinely disappointed to hear that you have felt let down by your experience with Purplebricks and understand you have now spoken to Regional Director, Hayley Griffiths. Hayley has taken on board the feedback you have shared with her and will ensure she delivers this to your Local Property Expert Neil so we can improve the proposition we offer. We appreciate you sharing your feedback as we understand the importance of customer feedback.

Kind regards
Customer Support
VM
Vitor Martins
6 years ago
Date of purchase: 01/06/2018
What Vitor Martins said about Purplebricks:
Really professional people with great support, low costs fees is a bonus. sold the house in reasonable time. really pleased with purple bricks
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Priya
Purplebricks
6 years ago
Vitor, thank you for your lovely review and five star rating. Congratulations on the sale of your house. At Purplebricks, we pride ourselves on offering a cost effective, convenient service to all customers, so it's especially great hearing you feel that way!
Trusted Customer
6 years ago
Date of purchase: 23/05/2018
Excellent service.. very professional, friendly and fair. Got the house photos taken early in the week, the house was on the website on Friday, a viewer on Tuesday, deal done Thursday!! The website is
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Priya
Purplebricks
6 years ago
Congratulations on the prompt sale of your property within a week of launching to market, just wow! We are pleased to hear just how well supported you were by Andy, your Local Property Expert and Kim, his viewing assistant. We are equally pleased to hear how beneficial you found our online platform, as it was most definitely created with customer convenience in mind. Thank you for your kind words and five star rating, we truly appreciate the support.
About Purplebricks
Wave goodbye to the bull and sell your home for free with Purplebricks. Ready for a better way to sell your home? We give you everything you need to sell your home — for free. No more high commission, no more pointless jargon. You pay for optional extras along the way, only if you want to use them. It’s your sale, it’s your choice. Want to see why 9 out of 10 customers recommend Purplebricks? Sell your home for free and find out.
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650 The Crescent, Colchester Business Park, Colchester, Essex, CO49YQ, United Kingdom
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About Purplebricks
Wave goodbye to the bull and sell your home for free with Purplebricks. Ready for a better way to sell your home? We give you everything you need to sell your home — for free. No more high commission, no more pointless jargon. You pay for optional extras along the way, only if you want to use them. It’s your sale, it’s your choice. Want to see why 9 out of 10 customers recommend Purplebricks? Sell your home for free and find out.