Thank you for your review and honest feedback, Garry. We are glad to hear you had an excellent experience with our customer service team.
In regards to the shipping time on your order, I can see it was delivered in 6 working days. At Quality Bearings Online, we like to offer a much more efficient and timely shipping service than this, therefore we sincerely apologise. After investigating this, it seems the delay with shipping to you was due to an issue with stock, which our customer service team resolved with you.
To make up for this inconvenience, we would like to refund the shipping on your order. You can expect an email from us later today to confirm the refund has been processed, but should you have any questions in the meantime or wish to discuss this further, please feel free to contact us at +646 465 8494 or via email at customerservice@qualitybearingsonline.com.