Thankyou, Daniele, for leaving your honest feedback. I would like to apologise on behalf of Quality Bearings Online for this mistake and please be assured we have put measures in place to stop this error re-occurring.
After investigating this with the team, our CEO Denny informed me that he has spoken to you over the phone to try resolve this issue and offer an explanation.
To make up for any inconvenience this situation has caused, we have refunded your order in full and advised that you do not need to return the part to save you any further inconvenience.
Your frustrations are highly understandable and we sincerely apologise for this mistake. We hope this resolves this matter however, if you would like to discuss this further, please email me at customerservice@qualitybearingsonline.com