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Quality Bearings Online Reviews

Rated
Exceptional
Service
4.8
/5
Product
4.9
/5

5

4

3

2

1

167

13

2

1

2

185

ratings over the past year

Displaying all 1,059 reviews
DP
Daniele Pennino
6 months ago
Date of purchase: 20/02/2024
What Daniele Pennino said about Quality Bearings Online:
Ordered ESX series but ES series arrived, trying to return product since it’s different from what ordered
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Katie
Quality Bearings Online
6 months ago
Thankyou, Daniele, for leaving your honest feedback. I would like to apologise on behalf of Quality Bearings Online for this mistake and please be assured we have put measures in place to stop this error re-occurring. After investigating this with the team, our CEO Denny informed me that he has spoken to you over the phone to try resolve this issue and offer an explanation. To make up for any inconvenience this situation has caused, we have refunded your order in full and advised that you do not need to return the part to save you any further inconvenience. Your frustrations are highly understandable and we sincerely apologise for this mistake. We hope this resolves this matter however, if you would like to discuss this further, please email me at customerservice@qualitybearingsonline.com
DP
Daniele Pennino
6 months ago
Understand issues can happens, QBO has refunded the order and avoided me to return the incorrect ones. The service speaks for itself.
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Gary Kipfer
Lind, WA
6 months ago
Date of purchase: 23/02/2024
What Gary Kipfer said about Quality Bearings Online:
These are top of the line quality bearings. And even though they came from the U.K., the shipping was faster than I could get here in the U.S. I will continue to use Quality Bearings.com from now on.
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Katie
Quality Bearings Online
6 months ago
Thank you for your incredible review, Gary! We are thrilled to hear you will be continuing to use us from now on and we cant wait to keep impressing you with our quality and speedy shipping.
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Kelly Sparks
Mesa, AZ
6 months ago
Date of purchase: 22/02/2024
What Kelly Sparks said about Quality Bearings Online:
Excellent packaging, the shipping was quick.
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Katie
Quality Bearings Online
6 months ago
Thank you, Kelly, for your wonderful review! Our shipping times and packaging are something we work really hard on to perfect so it is great to hear you were super impressed. We hope to see you back in the future.
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Kirchev Dimitar Dimitrov
6 months ago
Date of purchase: 20/02/2024
What Kirchev Dimitar Dimitrov said about Quality Bearings Online:
Great quality bearings but terrible delivery time. Despite the fact that the website states 1 to 2 day delivery I had to chase my two orders twice via the web chat when they will be dispatched after t
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Katie
Quality Bearings Online
6 months ago
Thank you for leaving your honest feedback, Kirchev. We are sorry to hear you have had a negative experience with us. We pride our selves on great service and quick delivery times and I understand that wasn't the case with your order. After investigating your order, I can see you placed it on the 20th of February at 9pm UK time, this was dispatched on the 23rd of February. We aim to dispatch all our orders within 24 hours therefore we apologise we didn't meet that expectation on this occasion. To apologise for any inconvenience this has caused, we are going to refund your order in full. You will receive confirmation of this from our finance department shortly. I hope this resolves the issues you faced with your order however, if you would like to discuss this further, please email me at customerservice@qualitybearingsonline.com
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Luis Sevillano
6 months ago
Date of purchase: 19/02/2024
What Luis Sevillano said about Quality Bearings Online:
Excellent, good aproach and shipping
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Katie
Quality Bearings Online
6 months ago
Thank you, Luis, for your wonderful review! Here at QBOL, we are proud of our excellent approach and shipping and we hope to continue impressing you with this in the future.
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Trusted Customer
6 months ago
Date of purchase: 02/02/2024
Easy to sale; good communication; great problem solving and customer service
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Katie
Quality Bearings Online
6 months ago
Thank you for leaving us 5 stars and an amazing review! Our customer service team work hard to provide the best service to our customers so it is wonderful to see this get recognised. We hope to see you return to Quality Bearings Online in the future.
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Trusted Customer
6 months ago
Date of purchase: 31/01/2024
The service from Lauren was excellent. I would recommend your services to anyone.
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Katie
Quality Bearings Online
6 months ago
Thank you for your amazing review and 5 stars! It is great to hear Lauren provided you with excellent service and I will be sure to pass on your lovely words to her. We are proud to hear you would recommend Quality Bearings Online and we hope to see you back in the future.
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Trusted Customer
7 months ago
Date of purchase: 09/02/2024
Good costumer service . Shipping products overseas: Excellent!
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Katie
Quality Bearings Online
6 months ago
Thankyou for your wonderful review! It is great to hear you had an excellent experience with our customer service team and our overseas shipping.
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AEROTEC ENGINES
7 months ago
Date of purchase: 13/02/2024
What AEROTEC ENGINES said about Quality Bearings Online:
Excellent service was able to get the product we needed at a fraction of the cost and quickly shipped.
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Katie
Quality Bearings Online
7 months ago
Thank you for your fabulous review! We are pleased to hear we offer competitive pricing and our service and shipping is impressive. We hope to see you back in the future.
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Rob Mesa
7 months ago
Date of purchase: 13/02/2024
What Rob Mesa said about Quality Bearings Online:
Good website, good human customer service, fast shipping and fair pricing. What's not to like? I will return,
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Katie
Quality Bearings Online
7 months ago
Thank you for leaving such amazing feedback and 5 stars, Rob! We are thrilled to hear you had such a positive experience with us and we cant wait to see you return in the future.
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About Quality Bearings Online
Quality Bearings Online is a multi award winning company, supplying bearings and engineering spares to customers in over 110 countries. We pride ourselves upon offering trusted brands, expert knowledge, excellent customer service and rapid delivery anywhere in the world...within 1-3 working days.
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Unit 2/3 Gelderd Park, 98 Gelderd Road, Holbeck, Leeds, West Yorkshire, LS12 6HJ, United Kingdom
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About Quality Bearings Online
Quality Bearings Online is a multi award winning company, supplying bearings and engineering spares to customers in over 110 countries. We pride ourselves upon offering trusted brands, expert knowledge, excellent customer service and rapid delivery anywhere in the world...within 1-3 working days.