Thankyou for your review and feedback, David! I am pleased to hear you were happy with the part you ordered.
I have looked into your order and I can see it was shipped out the same day you ordered it. Unfortunately, your order took 2 days longer than expected which we sincerely apologise for. Our shipments typically get delivered within 1-3 days however, due to customs and delays out of our control, this can never be fully guaranteed. This is something we will take on board and discuss with our delivery couriers to ensure you have a better experience next time.
To make up for the inconvenience, we would like to refund the shipping cost of your order. You can expect an email from us to confirm this has been actioned, but should you have any questions in the meantime, please feel free to contact us at +646 465 8494 or via email at customerservice@qualitybearingsonline.com.