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Rated
Exceptional

Make your home a place you love to be with our curated collection of luxury lighting, home, and outdoor living products.

Service
4.8
/5
Product
4.8
/5

5

4

3

2

1

265

21

10

3

4

303

ratings over the past year

Displaying all 1,304 reviews
Trusted Customer
3 years ago
Date of purchase: 15/03/2021
Quick delivery the pizza oven cover is a perfect fit for my Lifestyle outdoor pizza oven
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Trusted Customer
3 years ago
Date of purchase: 05/03/2021
Kept me informed
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Trusted Customer
3 years ago
Date of purchase: 08/03/2021
When I tried to order replacement covers for my gazebo I found they were out of stock. The company emailed me when they came back in and within 3 days I received the new covers. Marvellous service, go
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Trusted Customer
3 years ago
Date of purchase: 08/03/2021
Not a very good website
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SL
Samantha Leadbeater
3 years ago
Date of purchase: 07/03/2021
What Samantha Leadbeater said about Qubox:
Excellent communication and prompt delivery
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Trusted Customer
3 years ago
Date of purchase: 14/03/2021
Absolutely fantastic service. Ordered Sunday, turned up, Tuesday
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LH
LYNNE HEMMINGS
3 years ago
Date of purchase: 01/03/2021
What LYNNE HEMMINGS said about Qubox:
This is our 2nd purchase from Qubox I rang them first to check what size base I would need asked me a couple of questions told me which size I needed ordered on line came within scheduled time. Really
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Trusted Customer
3 years ago
Date of purchase: 10/03/2021
Now 11 days since placing order no goods received no update from Qubox as to likely delivery. Goods supposedly despatched but cant track.
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Service Team
Qubox
3 years ago
Dear valued customer. Thank you for taking the time to leave a review. We are sorry to hear that you are not satisfied with our service and for this we can only apologise. We did notify you of despatch and your furniture is being delivered with a two-man delivery team who will contact you to book in and will give a 30 min time slot. This service is not trackable. We understand that delivery has taken slightly longer than expected, however we do state to allow extra time on deliveries during these difficult times while delivery networks are overwhelmed.
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Trusted Customer
3 years ago
Date of purchase: 01/03/2021
Uploaded media
I hope this is sorted out asap
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Service Team
Qubox
3 years ago
Thank you for your review and sorry to see you have experienced this issue with your gazebo. In future we would be grateful to contact us first before leaving your review so that we have a chance to deal with matters like these. We have since requested a list of parts from you so as to help rectify your gazebo that has been damaged in bad weather.
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AP
Adam Poulton
3 years ago
Date of purchase: 12/03/2021
What Adam Poulton said about Qubox:
Helpful staff and quick delivery. The storage box is big and just what we wanted for our garden cushions and kids toys.
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About Qubox
Founded in 2011, Qubox is a proud family business, with our head office being based in the beautiful village of Bethersden, near Ashford in Kent. We are an online-only retailer offering customers quality home & garden furniture, indoor & outdoor living, and barbecue products at value-for-money prices, partnered with a superb service to give our shoppers a pleasant, safe and easy shopping experience. With over 20 years experience in the industry, we select our wide range of products from some of the UK and Europe's leading brands and we constantly update our offering as new products arrive on the market. Qubox offer quality products at the most competitive prices available from any online store. Our prices are continually being monitored to ensure that our customers are always getting the best value. We work closely with our suppliers and brands to make sure that all of our products offer superb quality and great value for money. And of course, FREE DELIVERY is standard across mainland UK on all of our items.
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3 Thorne Business Estate, Forge Hill, Bethersden, Kent, TN26 3AF, United Kingdom
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About Qubox
Founded in 2011, Qubox is a proud family business, with our head office being based in the beautiful village of Bethersden, near Ashford in Kent. We are an online-only retailer offering customers quality home & garden furniture, indoor & outdoor living, and barbecue products at value-for-money prices, partnered with a superb service to give our shoppers a pleasant, safe and easy shopping experience. With over 20 years experience in the industry, we select our wide range of products from some of the UK and Europe's leading brands and we constantly update our offering as new products arrive on the market. Qubox offer quality products at the most competitive prices available from any online store. Our prices are continually being monitored to ensure that our customers are always getting the best value. We work closely with our suppliers and brands to make sure that all of our products offer superb quality and great value for money. And of course, FREE DELIVERY is standard across mainland UK on all of our items.