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Railtrail Tours Reviews | Customer Service Reviews for https://www.feefo.com/reviews/railtrail-tours | Feefo

Displaying all 5,077 reviews

Trusted Customer

9 years ago

Date of purchase: 09/12/2014

booking made a long time ago, but paperwork as usual of a good standard.Tickets have arrived 3 weeks early instead of a week so full marks.

Trusted Customer

9 years ago

Date of purchase: 09/12/2014

booking made a long time ago, but paperwork as usual of a good standard.Tickets have arrived 3 weeks early instead of a week so full marks.

Trusted Customer

9 years ago

Date of purchase: 26/01/2015

Having now joined four different Railtrail tours, I have found them to be very well planned, and well run, and have enjoyed every one. My every contact with Railtrail office staff has been very pleas

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Railtrail Tours

9 years ago

Thank you very much for your feedback and your kind words about my colleagues. We hope you will continue to enjoy your Railtrail holidays. Kind regards, Rob Rob Carroll Commercial Manager Railtrail Tours Ltd

Trusted Customer

9 years ago

Date of purchase: 26/01/2015

Having now joined four different Railtrail tours, I have found them to be very well planned, and well run, and have enjoyed every one. My every contact with Railtrail office staff has been very pleas

...

Read all

Railtrail Tours

9 years ago

Trusted Customer

9 years ago

Date of purchase: 02/01/2015

Good from the point of view that they do not stay overnight in Cologne as do Greatrail and Raildiscoveries. Adds extra day to your stay. They made a mistake with my booking last year but rectified it

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Railtrail Tours

9 years ago

Thank you very much for your feedback and your kind words about my colleagues. I think I recall the issue you mentioned and I'm glad we sorted it to your satisfaction. Although one or two of our tours stay a night in Cologne, I have to agree that it gets a bit monotonous when every tour stays there. And I say that after 8 years' experience at GRJ before I found Railtrail. We hope you will continue to enjoy your Railtrail holidays. Kind regards, Rob Rob Carroll Commercial Manager Railtrail Tours Ltd

Trusted Customer

9 years ago

Date of purchase: 02/01/2015

Good from the point of view that they do not stay overnight in Cologne as do Greatrail and Raildiscoveries. Adds extra day to your stay. They made a mistake with my booking last year but rectified it

...

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Railtrail Tours

9 years ago

Trusted Customer

9 years ago

Date of purchase: 08/03/2015

First class, efficient & friendly service

Trusted Customer

9 years ago

Date of purchase: 08/03/2015

First class, efficient & friendly service

Trusted Customer

9 years ago

Date of purchase: 17/03/2015

I dealt with a lady called Helen who was most helpful. She explained about the tour in great detail having done it herself. She was also very patient as I needed to discuss the booking with my husban

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Railtrail Tours

9 years ago

Thank you very much for your feedback and your kind words about Helen. She is a lovely person to work with and listening to her manner when dealing with customers fills me with pride. We hope you will enjoy your tour of Scotland and let's hope the sun keeps shining. Kind regards, Rob Rob Carroll Commercial Manager Railtrail Tours Ltd

Trusted Customer

9 years ago

Date of purchase: 17/03/2015

I dealt with a lady called Helen who was most helpful. She explained about the tour in great detail having done it herself. She was also very patient as I needed to discuss the booking with my husban

...

Read all

Railtrail Tours

9 years ago

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About Railtrail Tours

Quality Escorted Holidays By Train. On a Railtrail Tours quality escorted holiday all the details are taken care of by us – allowing you to relax and enjoy the unique – and green - experience that is travelling by train.

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01538 382323

21 The Smithfield Centre, Leek, Staffordshire, ST13 5JW, United Kingdom