Excellent, effecient and timely. Good customer service.
Jenny
RCNi
1 year ago
Many thanks for taking the time to provide feedback on the RCNi Customer Service. So pleased to hear that your experience was a great. If you have any queries or need any help with your subscription in the future, please do not hesitate to contact us. Kind regards, Jenny - RCNi
Product reviews
Easy purchase and timely delivery
Jenny
RCNi
1 year ago
Thank you for letting us know about your experience when subscribing to RCNi NS-Student. Jenny-RCNi
0
Share
Trusted Customer
1 year ago
Date of purchase: 27/09/2022
Its good information especially through my studies
Jenny
RCNi
1 year ago
Many thanks for taking the time to provide feedback on RCNI NS Student. I am really pleased to hear that the product is helping with your studies. Kind regards, Jenny (RCNi)
0
Share
Trusted Customer
1 year ago
Date of purchase: 24/09/2022
The content is good however accessing the service is a problem. Have to log in over and over despite already being logged on. Also I find it unclear to find exactly where the article I am trying to ac
...
Read all
Jenny
RCNi
1 year ago
I am sorry that you are experiencing problems accessing RCNi Plus. I have asked a member of my team to contact you to assist with logging on.
Should you wish to contact us our contact details are as follows:
02920546450 or e-mail: customerservice@rcni.com
Kind regards, Jenny.
Product reviews
Good content but hard to access and having to log in all the time despite being already logged in.
Jenny
RCNi
1 year ago
A member of the Customer Service team will contact you shortly to assist you. Kind regards. Jenny
0
Share
GC
Gianluca Catania
1 year ago
Date of purchase: 23/09/2022
What Gianluca Catania said about RCNi:
Great research journal. It gains insight specific research issues
Jenny
RCNi
1 year ago
Many thanks for taking the time to leave feedback regarding the RCNi journal Nurse Researcher. I am very pleased to hear that the journal is proving to be a beneficial source of information. Jenny - RCNi
Product reviews
Really useful for novice and expert researchers
Jenny
RCNi
1 year ago
Thank you very much for your positive feedback. Jenny - RCNi
0
Share
Trusted Customer
1 year ago
Date of purchase: 19/09/2022
Eliminate multiple log in requests please! As a part of my subscription I've paid additional cost for 2 magazines and only received one. Very little resources relating to the emergency care. Might sta
...
Read all
Jenny
RCNi
1 year ago
Good morning. I am really sorry to hear that you are having problems logging in. A member of the customer service team tried to contact you by phone yesterday but was unable to get an answer so has sent you an e-mail.
The e-mail will have our contact details but to ensure you have them they are as follows:
02920546450 or customerservice@rcni.com
Kind regards - Jenny
Product reviews
Not received what I've paid for
Jenny
RCNi
1 year ago
A member of the customer service team will be contacting you to resolve the journal issue.
Not received the magazine!
Jenny
RCNi
1 year ago
We will ensure this issue is resolved.
Good and useful information.
Jenny
RCNi
1 year ago
So glad to hear that you are finding the Nursing Management journal beneficial.
Kind regards - Jenny
0
Share
Trusted Customer
1 year ago
Date of purchase: 18/09/2022
Abundance of useful resources available: articles, journals, latest news. I gave a 4/5 just because there can be technical issues with their website (e.g. system crashes) which means I sometimes don’t
...
Read all
Jenny
RCNi
1 year ago
Many thanks for taking the time to provide feedback on NS Student. I am so pleased that you are finding the resources beneficial.
With regard to any future system issues please do not hesitate to contact us on 02920546450 or customerservice@rcni.com for assistance. Kind regards, Jenny-RCNi
Product reviews
Jenny
RCNi
1 year ago
Many thanks for your positive score in relation to NS Student.
0
Share
CW
craig wiseman
Oxford
1 year ago
Date of purchase: 14/09/2022
What craig wiseman said about RCNi:
Can’t log on to the service since I have registered. Pages won’t load on the website.
Jenny
RCNi
1 year ago
Good morning. I'm sorry to hear that you are unable to log on. I have arranged for one of the customer service team to call you to help with this issue. If you would prefer to contact us our details are: 02920546450 or
customerservice@rcni.com. Kind regards Jenny - RCNi
0
Share
Trusted Customer
1 year ago
Date of purchase: 20/08/2022
Lot's of emails that I do not remember signing up to
Jenny
RCNi
1 year ago
Good afternoon. I have e-mailed you with my contact details so that we can discuss your concerns. Kind regards, Jenny.
0
Share
JC
joanne coles
1 year ago
Date of purchase: 03/09/2022
What joanne coles said about RCNi:
This website just constantly will not let me log in with my email and name
Jenny
RCNi
1 year ago
Good afternoon, Joanne. I have asked a member of the Customer Service team to contact you to assist with your login issues. Kind regards. Jenny
RCNi provides information and inspiration to nurses, midwives and nursing students. We bring together both print and online products to provide nursing professionals with every access to journals, news, opinions, online tools, events and awards helping them to deliver best practice and exceptional care.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
RCNi provides information and inspiration to nurses, midwives and nursing students. We bring together both print and online products to provide nursing professionals with every access to journals, news, opinions, online tools, events and awards helping them to deliver best practice and exceptional care.