How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

RCNi Reviews | Customer Service Reviews for https://www.feefo.com/reviews/rcni | Feefo

Displaying all 459 reviews

Elizabeth Bell

3 years ago

Date of purchase: 10/04/2021

What Elizabeth Bell said about RCNi:

Clear bitesize learning eye catching headlines of interest that summarise subject Relevant to my field of Nursing Balanced articles

Jenny

RCNi

3 years ago

Hi Elizabeth. Thank you for taking the time to leave your positive feedback. Feedback is extremely important to RCNI. I am glad to see that Nursing Standard (digital) is providing articles relevant to your area of Nursing. Regards, Jenny - RCNi

Product reviews

Elese Winzar

3 years ago

Date of purchase: 01/04/2021

What Elese Winzar said about RCNi:

Amazing resources and learning opportunities.

Jenny

RCNi

3 years ago

Hi Elese. Many thanks for taking the time to leave your positive feedback regarding Premium-Nursing Standard-Digital. I am so pleased that you are finding the resources beneficial to you in your role. Kind regards - Jenny

Product reviews

Emily Stewart

3 years ago

Date of purchase: 01/03/2021

What Emily Stewart said about RCNi:

I find the website difficult to navigate and it's frustrating that I always seem to be logged out so when I go to open an article I keep getting the same message that I need to subscribe. I believe I'

...

Read all

Jenny

RCNi

3 years ago

Hi Emily. I am so sorry to hear that you are having access issues. I have asked a member of staff from the Customer Services team to contact you to assist you. In case the team member cannot make contact our contact details are as follows: 02920546450 or customerservice@rcni.com. Kind regards, Jenny.

Product reviews

brenda Cullinan

3 years ago

Date of purchase: 28/02/2021

What brenda Cullinan said about RCNi:

I enjoyed the content of the journal as it covered numerous topics. I would, however have preferred a hard copy but as we are in the digital age most information is online nowadays. I used to buy thi

...

Read all

Jenny

RCNi

3 years ago

Hi Brenda. Many thanks for taking the time to leave your positive feedback. I am so pleased to hear that RCNi journals have been with you throughout your career. This type of feedback is very important to RCNi. Kind regards - Jenny

Product reviews

Trusted Customer

3 years ago

Date of purchase: 28/02/2021

As a student having access to the journals and resources is invaluable

Jenny

RCNi

3 years ago

Thanks so much for taking the time to send us your positive feedback. It is fantastic to hear that the journals and resources are proving valuable. If you need information or assistance in the future the Customer Services Team can be contacted on 02920546450 or customerservice@rcni.com. RCNi - Jenny

Product reviews

Trusted Customer

3 years ago

Date of purchase: 13/01/2021

Helpful staff. Magazines online and portfolio are really easily to access and it makes logging CPD easier.

Jenny

RCNi

3 years ago

Many thanks for taking the time to provide positive feedback on Emergency Nurse (digital) & Portfolio. We are really pleased that you are finding our products easy to access. Kind regards Jenny - RCNi

Product reviews

Trusted Customer

3 years ago

Date of purchase: 06/02/2021

I'm enjoying the articles. Having the app on my phone is convenient and gives me something to read when on my breaks.

Jenny

RCNi

3 years ago

Many thanks for your positive review of Nursing Standard - Digital. We always welcome feedback & it is great to hear that you are accessing Nursing Standard digital articles easily & that the app is also beneficial for you. Kind regards, Jenny - RCNi

Product reviews

William Abbott

3 years ago

Date of purchase: 30/01/2021

What William Abbott said about RCNi:

I am conducting research into the history of nursing in the late 19 and early 20th centuries. Accessing your archives has proven difficult.

Jenny

RCNi

3 years ago

Many thanks for your query. I will look into this matter & will reply shortly with an update.

Product reviews

Trusted Customer

3 years ago

Date of purchase: 28/01/2021

Everyday I spare time to go through RCNi journals and I am updated in all areas especially my Nursing practice skills have improved so much in Evidence Based Care. Currently on placement putting all

...

Read all

Jenny

RCNi

3 years ago

Thank you for taking the time to provide your positive feedback about RCNi journals. I am so pleased to hear that the RCNi journals are helping you to put theory into practice in your daily role. Jenny - RCNI

Trusted Customer

3 years ago

Date of purchase: 02/02/2021

portfolio is ok, it needs to be set out like the NMC templates though. Also you can not copy and paste the information inputted. the online learning is average as well its a shame there are no links t

...

Read all

Jenny

RCNi

3 years ago

We are sorry to hear that Portfolio has not met your expectations to date. The NMC templates are available in Portfolio and also you should be able to copy & paste. I have asked a member of the Customer Services team to contact you. The team member will provide you with a guide which steps through the facilities within Portfolio. Kind regards Jenny.

Product reviews

Not received a review invite?

About RCNi

RCNi provides information and inspiration to nurses, midwives and nursing students. We bring together both print and online products to provide nursing professionals with every access to journals, news, opinions, online tools, events and awards helping them to deliver best practice and exceptional care.

Read all

020 8872 3200

The Heights, 54-65 Lowlands Road, Harrow on the Hill, Greater London, HA1 3AW, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

RCNi Reviews

Premium - Nursing Standard - DigitalVery new to this -but looks as though it will be a very useful platformMore reviews of this product (11)View product website

Premium - Nursing Standard - DigitalWorth the money. Support continued development.More reviews of this product (11)View product website

Premium - Primary Health Care - DigitalSame as the RCNi - difficult to access as I keep being logged out and can't open articles. Content seems great though.More reviews of this product (4)View product website

Basic - Mental Health Practice - DigitalI really enjoyed the variety of articles available and the fact that i could access them online at any time.More reviews of this product (1)View product website

Premium - Nursing Standard - DigitalFantastic resource for studentsMore reviews of this product (5)View product website

Basic - Emergency Nurse - DigitalGood magazine, helps me keep updated.More reviews of this product (1)View product website

Premium - Nursing Standard - DigitalEasy and convenient accessMore reviews of this product (5)View product website

Basic - Nursing Standard - DigitalI need better access to your archives. I could also use an effective keyword search engine for those archives.More reviews of this product (1)View product website

PortfolioRCNi portfolio not worth itMore reviews of this product (4)View product website

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?