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Red Dot Tours Reviews

https://www.reddottours.com/
Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

36

1

0

1

0

38

ratings over the past year

Displaying all 141 reviews
Trusted Customer
1 year ago
Date of purchase: 11/08/2023
We have a fantastic experience using red dot tours. Our guide was extremely knowledgeable and took us to some amazing places.
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David Hopps
Red Dot Tours
1 year ago
Many thanks for taking the time to review Red Dot's Sri Lanka services on Feefo. This is very important to us. We are delighted you had such an enjoyable time with us and you found the support of our guide so valuable. May we wish you safe travels in the future. Best regards The Red Dot team
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Andrea Muirhead
1 year ago
Date of purchase: 26/07/2023
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What Andrea Muirhead said about Red Dot Tours:
Excellent customer service; great knowledge of Sri Lanka; we had a fabulous holiday and an excellent driver from start to finish
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David Hopps
Red Dot Tours
1 year ago
Dear Andrea, Many thanks for our review of Red Dot. Good drivers are so vital to a successful tailor-made tours so we are delighted that things went well in this regard. We will take a close look at your hotel comments at our next Sales meeting. Thanks for trusting your holiday to us. The Red Dot team
AM
Andrea Muirhead
1 year ago
Thank you
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Trusted Customer
1 year ago
Date of purchase: 21/07/2023
Red Dot organised a wonderful holiday for us taking in the tourist sites in the cultural triangle, the Central Highlands and then a week on the beach at a beautiful hotel. Our guide was amazing and th
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David Hopps
Red Dot Tours
1 year ago
We are delighted that you had such an enjoyable tailor-made tour of Sri Lanka with Red Dot - and thankyou for any recommendation you may get chance to give! We have taken a close look at your product feedback and will be discussing points you have raised at our next sales meeting. Best regards The Red Dot team
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Keith Elrick
1 year ago
Date of purchase: 28/04/2023
What Keith Elrick said about Red Dot Tours:
Friendly, proffessional service. Attention to detail and very helpful. Nothing was too much trouble and they provide a very reliable service.
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David Hopps
Red Dot Tours
1 year ago
Many thanks for choosing Red Dot for your transport in Sri Lanka. we are pleased that you enjoyed our services and found Mendis to be an excellent ambassador for Sri lanka best regards The Red Dot team
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Trusted Customer
1 year ago
Date of purchase: 28/04/2023
Faultless customer service from start to finish. Have already recommended Red Dot several times since our recent trip with them.
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David Hopps
Red Dot Tours
1 year ago
Many thanks for taking the time to provide feedback on your Red Dot holiday. This is extremely useful for us as we strive for maximum satisfaction for our guests. Thank-you for entrusting Red Dot with your arrangements and we are thrilled by your positive comments about our service. We will study your assessment of the accommodation carefully. Best regards The Red Dot team
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Trusted Customer
1 year ago
Date of purchase: 28/04/2023
Excellent experience from start to finish. Beginning with my first inquiry, I always received prompt responses to my notes and she always understood my questions. Planning the vacation was easy! Upon
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David Hopps
Red Dot Tours
1 year ago
Many thanks for reviewing Red Dot and our services with so much care and detail. We are particularly pleased that your two young children also found the experience so enjoyable. We will study your comments about the accommodation options in detail. Best wishes for many happy holidays in the future. Best regards The Red Dot team
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Trusted Customer
1 year ago
Date of purchase: 24/02/2023
We had an amazing holiday, which was seamlessly organised by Red Dot Tours. Dulmini was very responsive and helpful to ensure that our itinerary was tailored . We changed this a few times but this was
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David Hopps
Red Dot Tours
1 year ago
Many thanks for taking the time to review your Red Dot holiday in Sri Lanka and apologies for the delayed response. I can assure you that the Sales team carefully study all feedback to help improve our service. Best regards The Red Dot team
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Andrew Dickson
Diss UK
1 year ago
Date of purchase: 01/03/2023
What Andrew Dickson said about Red Dot Tours:
We had not been to Sri Lanka before and starting out on our simple research the offerings from the major tour operators seemed to be similar. It was important for us to get away from the crowds where
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David Hopps
Red Dot Tours
1 year ago
Dear Andrew Many thanks for spending so much time on your review. We are thrilled that Dulmini helped you experience Sri Lanka in the way that you wanted to and that things turned out so well. We will also pass on your kind remarks about Mr Dami, your chauffeur-/guide. Our drivers really are an essential component of our tailor-made holidays. Many thanks for trusting us to make your arrangements. Best regards The Red Dot team
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Trusted Customer
1 year ago
Date of purchase: 24/02/2023
I had an excellent experience with Red Dot. Lahiru responded quickly to my inquiry about their services. Based on my interests and property preferences she rapidly proposed an itinerary and hotels t
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David Hopps
Red Dot Tours
1 year ago
Many thanks for choosing Red Dot for your holiday arrangements in Sri Lanka and thank-you, too, for your thoughtful remarks. We are delighted that you enjoyed Sri Lanka and our services. Changing chauffeur-guides during a tour, and with little warning, is something we always try to avoid except in exceptional circumstances, but it is good that the change worked out well and that Jagath was a great substitute. We have taken a close look at your comments on the properties and, in some instances, we have already raised them with the properties concerned. Best regards The Red Dot team
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Tina Norden
1 year ago
Date of purchase: 01/02/2023
What Tina Norden said about Red Dot Tours:
Red Dot are always a pleasure to work with, professional, friendly and helpful. they make it easy to plan and easy to travel - including when we needed some extra help on the ground!
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David Hopps
Red Dot Tours
1 year ago
Dear Tina Many thanks for taking the time to review Red Dot Tours and the services provided for your recent Sri Lanka holiday. Naturally, we are pleased that you found us enjoyable to work with! Your comments on the properties chosen - especially a couple that do not feature in our portfolio - were most illuminating and will be considered by our product and sales teams. Thanks again for trusting us for your Sri Lanka arrangements. Best regards The Red Dot team
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About Red Dot Tours
Red Dot was established as one of the best travel companies for holidays in Sri Lanka long before the island became one of the hottest holiday destinations in the world. Founded in 2000, our dedicated and talented staff possesses an intimate, in-depth knowledge of Sri Lanka. We are fervently independent and our advice on what’s hot and what’s not remains up-to-the-minute and trusted by a loyal and growing clientele. Operating from Sri Lanka and the UK, we tailor holidays to clients’ exact requirements with detailed personalised advice provided by a highly-trained team in Colombo. We combine a committed personal service alongside a value for money which cannot be beaten by the independent traveller who seeks to go it alone. As well as a carefully-curated choice of accommodation to suit all budgets, we also offer a wide selection of specialist itineraries, a huge and varied range of experiences and we regard our pool of chauffeur-guides as the best in the country. We never forget the reason we came into being: an overriding desire to tell people about Sri Lanka, one of the most delightful travel destinations in the world.
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49/16 Iceland Building, Galle Road, Colombo 3, Colombo, 00300, Sri Lanka
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About Red Dot Tours
Red Dot was established as one of the best travel companies for holidays in Sri Lanka long before the island became one of the hottest holiday destinations in the world. Founded in 2000, our dedicated and talented staff possesses an intimate, in-depth knowledge of Sri Lanka. We are fervently independent and our advice on what’s hot and what’s not remains up-to-the-minute and trusted by a loyal and growing clientele. Operating from Sri Lanka and the UK, we tailor holidays to clients’ exact requirements with detailed personalised advice provided by a highly-trained team in Colombo. We combine a committed personal service alongside a value for money which cannot be beaten by the independent traveller who seeks to go it alone. As well as a carefully-curated choice of accommodation to suit all budgets, we also offer a wide selection of specialist itineraries, a huge and varied range of experiences and we regard our pool of chauffeur-guides as the best in the country. We never forget the reason we came into being: an overriding desire to tell people about Sri Lanka, one of the most delightful travel destinations in the world.