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Renovation Plan Reviews | Customer Service Reviews for https://www.feefo.com/reviews/renovation-plan | Feefo

Displaying all 144 reviews

Alan Miles

8 months ago

Date of purchase: 17/11/2023

What Alan Miles said about Renovation Plan:

MY RENOVATION PLAN HADNOT RAN OUT AND THEY SENT MULTIPLE EMAILS CHASING ME WITH REGARDS TO TELLING ME THAT EVEN AFTER I HAD PAID IT EARLY

Brooke C

Renovation Plan

8 months ago

Thank you for your feedback. We’re very sorry to hear you weren’t happy with the frequency of our automated policy renewal reminders, but we hope you were satisfied with the other aspects of our service and policy. We wish you the best of luck with your ongoing renovation works.

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Holly

8 months ago

Date of purchase: 08/01/2024

What Holly said about Renovation Plan:

Jade was personable and made securing the necessary insurance for our project as straightforward as possible.

Brooke C

Renovation Plan

8 months ago

Thank you for your positive feedback!

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Nathan

8 months ago

Date of purchase: 29/12/2023

What Nathan said about Renovation Plan:

Excellent understanding of requirements. Happy to purchase insurance from Renovation Plan again.

Brooke C

Renovation Plan

8 months ago

Thank you for taking the time to leave us positive feedback, we are pleased to have assisted you here at Renovation Plan with your renovation insurance and wish you the best of luck with your project.

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Trusted Customer

9 months ago

Date of purchase: 19/12/2023

Great service

Brooke C

Renovation Plan

8 months ago

Thank you for your positive feedback!

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Trusted Customer

9 months ago

Date of purchase: 06/12/2023

Colette was excellent in helping us with insurance for underpinning. Very responsive and knowledgeable.

Brooke C

Renovation Plan

9 months ago

Thank you for your positive feedback!

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Sarah

9 months ago

Date of purchase: 01/12/2023

What Sarah said about Renovation Plan:

Very clear advice and was able to help me out the same day with the insurance I needed.

Brooke C

Renovation Plan

9 months ago

Thank you for taking the time to leave us positive feedback!

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Helen

9 months ago

Date of purchase: 28/11/2023

What Helen said about Renovation Plan:

Prompt response to emails and enquiries.

Brooke C

Renovation Plan

9 months ago

Thank you for taking the time to leave us positive feedback!

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David

Kirkbymoorside, North Yorkshire

9 months ago

Date of purchase: 24/11/2023

What David said about Renovation Plan:

Very helpful in getting us the right cover for our project and willing to engage in a number exchanges until we got it right for our circumstances. Would have no difficulty in recommending this to fri

...

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Brooke C

Renovation Plan

9 months ago

Thank you for your positive review!

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Jason

10 months ago

Date of purchase: 23/11/2023

What Jason said about Renovation Plan:

From start to finish the service provided by the Renovation Plan team has been excellent. In particular, Lola Swallow illustrated terrific customer service and the desire to ensure we were getting th

...

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Brooke C

Renovation Plan

10 months ago

Thank you for taking the time to leave us positive feedback! We wish you the best of luck with your project.

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John

10 months ago

Date of purchase: 21/11/2023

What John said about Renovation Plan:

I completed the online form yesterday and as stated I received a phone call today from Jade who went through my application and explained some of the terminology I was unsure of, she was really helpfu

...

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Brooke C

Renovation Plan

10 months ago

Thank you for taking the time to leave us positive feedback, we have passed your comments on to Jade. We wish you the best of luck with your renovation project and look forward to assisting you with renovation insurance again in the future.

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About Renovation Plan

Renovation Plan is a BIBA approved scheme for specialist renovation insurance catering for both private and commercial clients. It is a long-established, market leading insurance scheme that has provided peace of mind for thousands of clients over the years. The policy is underwritten by Axis Underwriting Limited, a Coverholder of Lloyds of London, which is part of the world's largest and most secure insurance market. We cover most types of major and minor projects and tailor the policy for you by offering 3 different levels of cover and optional extras to match your needs and budget. This combination allows us to offer highly competitive premiums whilst our friendly, expert staff are on hand to provide advice in this specialist area of insurance.

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0207 543 2886

Ibex House, London, Greater London, EC3N 1DY, United Kingdom

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