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Lake Como, St. Moritz & The Bernina Express Reviews | Riviera Travel Reviews

Name: Lake Como, St. Moritz & The Bernina Express
Rating: 4.4 (1983 reviews)

Displaying all 1,983 reviews

Tom

Port Seton, East Lothian

9 hours ago

Date of purchase: 12/09/2024

Signature Tour: Lake Como, St. Moritz & The Bernina Express

View product website

Excellent tour in all its aspects. First Class all round - particularly the Tour Manager, Julia, who was an absolute star. Many thanks.

Value for money : Exceptional

Tour manager : Exceptional

Quality of visits / excursions : Exceptional

Accommodation : Exceptional

Allocated free time : Exceptional

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David

Rugby

3 days ago

Date of purchase: 10/09/2024

Signature Tour: Lake Como, St. Moritz & The Bernina Express

View product website

Value for money : Excellent

Accommodation : Excellent

Tour manager : Excellent

Quality of visits / excursions : Excellent

Allocated free time : Excellent

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Philip

Essex

8 days ago

Date of purchase: 05/09/2024

Signature Tour: Lake Como, St. Moritz & The Bernina Express

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Value for money : Exceptional

Accommodation : Good

Tour manager : Exceptional

Quality of visits / excursions : Exceptional

Allocated free time : Exceptional

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Trusted Customer

8 days ago

Date of purchase: 10/09/2024

Signature Tour: Lake Como, St. Moritz & The Bernina Express

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Hotel was clean and the staff were very accommodating however the room (504) was dated and the bathroom, in particular the shower cubicle, was very small. The restaurant staff were very good but the f

...

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Value for money : Good

Accommodation : Substandard

Tour manager : Substandard

Quality of visits / excursions : Excellent

Allocated free time : Good

Riviera Travel

7 days ago

Thank you for your review and we are extremely sorry that there were aspects of your holiday that you found disappointing. Please do contact us to discuss your thoughts further, as we would relish the opportunity to restore your faith in us. You may contact us at info@rivieratravel.co.uk, where our Customer Relations team will respond to you directly. Once again, please accept our sincerest apologies once again. Kind regards, Riviera Travel

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Trusted Customer

8 days ago

Date of purchase: 10/09/2024

Signature Tour: Lake Como, St. Moritz & The Bernina Express

View product website

Tour excursions good. Hotel room very small with an even smaller bathroom. Very surprised hotel didn’t supply pool towels, instead charged €10 per towel. If we had known this in advance, we would ha

...

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Value for money : Good

Accommodation : Substandard

Tour manager : Good

Quality of visits / excursions : Excellent

Allocated free time : Excellent

Riviera Travel

7 days ago

See full customer review

Trusted Customer

8 days ago

Date of purchase: 10/09/2024

Signature Tour: Lake Como, St. Moritz & The Bernina Express

View product website

Unfortunately my husband was admitted to hospital on Day 1 so I was unable to take advantage of the excursions. All I can say is that Andrew, our Tour Manager, was very kind and attentive and the peop

...

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Value for money : Excellent

Accommodation : Excellent

Tour manager : Exceptional

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Peter

Wokingham

23 days ago

Date of purchase: 20/08/2024

Signature Tour: Lake Como, St. Moritz & The Bernina Express

View product website

My wife and I both very much enjoyed our holiday and thought highly of our tour manager Matt. We paid an extra £200 odd for a larger, better room but it lacked tea/coffee making facilities, comfortab

...

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Value for money : Excellent

Accommodation : Excellent

Tour manager : Exceptional

Quality of visits / excursions : Excellent

Allocated free time : Excellent

Riviera Travel

22 days ago

Thank you for your review, we are delighted you enjoyed the holiday and the services of Matt your Tour manager. We are sorry that there were aspects of your hotel that you found disappointing. Your comments have been shared with our Product team who review our services based on guest feedback.

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Martin

Oldham

26 days ago

Date of purchase: 20/08/2024

Signature Tour: Lake Como, St. Moritz & The Bernina Express

View product website

The tour was excellent. Hotel was in a good position overlooking Lake Como, it was a little dated in places and needed attention, a lovely outside area which would have been ideal to sit in, was unuse

...

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Value for money : Exceptional

Accommodation : Excellent

Tour manager : Exceptional

Quality of visits / excursions : Exceptional

Allocated free time : Exceptional

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Riviera Travel

23 days ago

Thank you for your review and we are sorry that there were a couple of aspects of your holiday that you found disappointing. Your comments have been shared with our Product team who would always look to make changes to our services based on guest feedback.

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Trusted Customer

1 month ago

Date of purchase: 25/07/2024

Signature Tour: Lake Como, St. Moritz & The Bernina Express

View product website

Too much free time. Tremezzo disappointing as nothing to do there. Journey times on excursions were too long eg 2.5 hours each way to Lake Maggiore. Hotel was fairly basic and the food repetitive as

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Value for money : Excellent

Accommodation : Good

Tour manager : Excellent

Quality of visits / excursions : Excellent

Allocated free time : Good

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Trusted Customer

1 month ago

Date of purchase: 25/07/2024

Signature Tour: Lake Como, St. Moritz & The Bernina Express

View product website

Great views

Value for money : Good

Accommodation : Good

Tour manager : Poor

Quality of visits / excursions : Good

Allocated free time : Substandard

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About Riviera Travel

Since 1984, our experts have been bringing to life the world’s most fascinating destinations. Like you, we love to travel and we are passionate about what we do. We personally select every aspect of your holiday and we are dedicated to ensuring that the content and detail of each itinerary is thoughtfully balanced, so there’s time for you to explore at a relaxing pace. We offer you a superb choice of holidays but we also ensure each of these has been honed to perfection. Our focus is on quality not quantity.

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