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Riviera Travel
https://www.rivieratravel.co.uk
Service
4.6
/5
Product
4.6
/5
Merchant Logo
Riviera Travel
https://www.rivieratravel.co.uk
Service
4.6
/5
Product
4.6
/5
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Madrid, Salamanca and Toledo

3.5
/5

5

4

3

2

1

3

4

2

0

2

11

ratings

over the past year

Value for money : Excellent
Tour manager : Excellent
Accommodation : Good
Quality of visits / excursions : Excellent
Allocated free time : Excellent

Madrid, Salamanca and Toledo

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Displaying all 705 reviews
DO
Dorothy
Dundee
4 days ago
Date of purchase: 08/09/2024
Signature Tour: Madrid, Salamanca and Toledo
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We were underwhelmed by the quality of some of the parts of this escorted tour.Our first hotel drop off was at least half a mile from the hotel. We were expected to carry our own luggage to it! Not al
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Value for money : Substandard
Accommodation : Poor
Tour manager : Exceptional
Quality of visits / excursions : Good
Allocated free time : Substandard
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HM
Hazel Mosedale
Benfleet, Essex
4 days ago
Date of purchase: 08/09/2024
Signature Tour: Madrid, Salamanca and Toledo
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Well organised. Friendly group , tour guides very knowledgeable and tour manager very efficient. Riviera Travel never disappoints. One negative was the long distance walk through Madrid airport, on a
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Value for money : Excellent
Accommodation : Excellent
Tour manager : Excellent
Quality of visits / excursions : Excellent
Allocated free time : Excellent
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RU
Ruth
New Milton
3 months ago
Date of purchase: 16/05/2024
Signature Tour: Madrid, Salamanca and Toledo
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The hotel in Salamanca was appalling and that is my only reservation about the holiday. Otherwise it was wonderful.
Value for money : Exceptional
Accommodation : Good
Tour manager : Exceptional
Quality of visits / excursions : Exceptional
Allocated free time : Exceptional
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Amy
Riviera Travel
3 months ago
Thank you for your review and we are extremely sorry that there were aspects of your holiday that you found disappointing. Our Product team would always look to make changes to our products and services based on guest feedback so we very much appreciate you taking the time to share your experience. If you would like us to further investigate the points you have raised, please do make contact with us at info@rivieratravel.co.uk and our Customer Relations team will respond to you directly. Please accept our sincerest apologies once again. Kind regards, Riviera Travel
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HB
Hazel Burgess
West Berkshire
3 months ago
Date of purchase: 10/05/2024
Madrid, Salamanca and Toledo
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Tour manager was very good and couldn't do enough for you but some of the guides were boring and didn't give enough information about the places but mentioned Phillip 1, 2,3 on every visit. The hotel
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Value for money : Exceptional
Accommodation : Excellent
Tour manager : Exceptional
Quality of visits / excursions : Excellent
Allocated free time : Exceptional
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Trusted Customer
3 months ago
Date of purchase: 16/05/2024
Signature Tour: Madrid, Salamanca and Toledo
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Location of hotels couldn’t have been better. Kim was an excellent tour guide. Well informed, organised, good sense of humour. Correct balance of organised and free time. Good to have small group
Value for money : Exceptional
Accommodation : Excellent
Tour manager : Exceptional
Quality of visits / excursions : Exceptional
Allocated free time : Exceptional
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KE
Keith
Hampton Middlesex
4 months ago
Date of purchase: 16/05/2024
Signature Tour: Madrid, Salamanca and Toledo
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Disappointed with the hotel staff in Salamanca. Otherwise first class
Value for money : Excellent
Accommodation : Excellent
Tour manager : Exceptional
Quality of visits / excursions : Exceptional
Allocated free time : Excellent
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NA
Nazanin
London
4 months ago
Date of purchase: 28/04/2024
Madrid, Salamanca and Toledo
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Very well organised tour. Rosemary our tour manager was excellent. Enough free time to do our own things. Location of hotels was perfect.
Value for money : Exceptional
Accommodation : Exceptional
Tour manager : Exceptional
Quality of visits / excursions : Exceptional
Allocated free time : Exceptional
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Timothy Christopher
Newent, Gloucestershire
10 months ago
Date of purchase: 04/11/2023
Madrid, Salamanca and Toledo
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Well located comfortable hotels. Being "picky" the Hotel San Polo in Salamanca had limited dining facility, but there were plenty of other places to dine nearby.
Value for money : Exceptional
Accommodation : Exceptional
Tour manager : Exceptional
Quality of visits / excursions : Exceptional
Allocated free time : Excellent
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NI
Nigel
Chelmsford
10 months ago
Date of purchase: 04/11/2023
Madrid, Salamanca and Toledo
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We did not need our return flight and it was a shame they could not remove that from our package.
Value for money : Excellent
Accommodation : Good
Tour manager : Excellent
Quality of visits / excursions : Excellent
Allocated free time : Excellent
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DA
David
11 months ago
Date of purchase: 10/10/2023
Signature Tour: Madrid, Salamanca and Toledo
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Failure for our luggage to arrive until the 3rd day of our holiday.
Value for money : Good
Accommodation : Excellent
Tour manager : Substandard
Quality of visits / excursions : Good
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Amy
Riviera Travel
11 months ago
Thank you for your review and we are extremely sorry that there were aspects of your holiday that you found disappointing. If you would like us to further investigate the points you have raised, please do make contact with us at info@rivieratravel.co.uk and our Customer Relations team will respond to you directly. Please accept our sincerest apologies once again. Kind regards, Riviera Travel
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About Riviera Travel
Since 1984, our experts have been bringing to life the world’s most fascinating destinations. Like you, we love to travel and we are passionate about what we do. We personally select every aspect of your holiday and we are dedicated to ensuring that the content and detail of each itinerary is thoughtfully balanced, so there’s time for you to explore at a relaxing pace. We offer you a superb choice of holidays but we also ensure each of these has been honed to perfection. Our focus is on quality not quantity.
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01283 245322
New Manor, 328 Wetmore Road, Burton-on-Trent, DE14 1SP, United Kingdom
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About Riviera Travel
Since 1984, our experts have been bringing to life the world’s most fascinating destinations. Like you, we love to travel and we are passionate about what we do. We personally select every aspect of your holiday and we are dedicated to ensuring that the content and detail of each itinerary is thoughtfully balanced, so there’s time for you to explore at a relaxing pace. We offer you a superb choice of holidays but we also ensure each of these has been honed to perfection. Our focus is on quality not quantity.