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Riviera Travel
https://www.rivieratravel.co.uk
Service
4.6
/5
Product
4.6
/5
Merchant Logo
Riviera Travel
https://www.rivieratravel.co.uk
Service
4.6
/5
Product
4.6
/5
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Douro, Porto & Salamanca River Cruise

4.4
/5

5

4

3

2

1

123

53

17

4

4

201

ratings

over the past year

Value for money : Excellent
Value for money : Excellent
Tour manager : Excellent
Accommodation : Excellent
Tour manager : Excellent
Quality of visits / excursions : Excellent
Quality of visits / excursions : Excellent
Accommodation : Excellent
Allocated free time : Excellent
Allocated free time : Good

Douro, Porto & Salamanca River Cruise

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Displaying all 1,619 reviews
Trusted Customer
3 hours ago
Date of purchase: 10/09/2024
The Douro, Porto & Salamanca - MS Douro Elegance
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As always Riviera cruises are great. We found a lot of trips had long coach journeys, which we had not experienced on our previous trips and we didn’t get much leisure time that we could enjoy on deck
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Value for money : Exceptional
Tour manager : Exceptional
Quality of visits / excursions : Excellent
Accommodation : Excellent
Allocated free time : Excellent
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Trusted Customer
8 hours ago
Date of purchase: 08/09/2024
The Douro, Porto & Salamanca - MS Douro Splendour
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i have a number of comments regarding food and drink which I will send direct
Tour manager : Exceptional
Quality of visits / excursions : Excellent
Accommodation : Exceptional
Allocated free time : Excellent
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Trusted Customer
1 day ago
Date of purchase: 01/09/2024
The Douro, Porto & Salamanca - MS Douro Splendour
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The Douro, Salamanca, Lamego all wonderful. Food on board was marred by lack of knowledge and awareness of importance of food contents. Attitude to deal with issues lacked commitment. If you have any
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Value for money : Excellent
Accommodation : Exceptional
Tour manager : Excellent
Quality of visits / excursions : Excellent
Allocated free time : Exceptional
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CL
Claire
Derby
3 days ago
Date of purchase: 08/09/2024
The Douro, Porto & Salamanca - MS Douro Splendour
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Extremely pleased with our Riviera river cruise on the Douro. Great staff, very professional and efficient. Excellent food.Interesting trips. Good balance of free time and excursions. We had done a R
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Value for money : Excellent
Accommodation : Excellent
Tour manager : Exceptional
Quality of visits / excursions : Excellent
Allocated free time : Exceptional
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Riviera Travel
Riviera Travel
3 days ago
Thank you so much for posting a review, we are pleased that you enjoyed our popular Douro cruise and hope to see you again for more cruising in the future.
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Trusted Customer
5 days ago
Date of purchase: 08/09/2024
The Douro, Porto & Salamanca - MS Douro Splendour
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Everything was first class
Value for money : Exceptional
Accommodation : Excellent
Tour manager : Exceptional
Quality of visits / excursions : Excellent
Allocated free time : Exceptional
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WI
William
Glasgow
5 days ago
Date of purchase: 08/09/2024
The Douro, Porto & Salamanca - MS Douro Splendour
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Really disappointed overall, the food on board was good and the dining room staff were excellent . Tours disapointing, and the stopovers were terrible. Would not consider the Duoro again. Cabin very
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Value for money : Poor
Accommodation : Poor
Tour manager : Good
Quality of visits / excursions : Poor
Allocated free time : Good
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Donna
Bristol
5 days ago
Date of purchase: 10/09/2024
The Douro, Porto & Salamanca - MS Douro Elegance
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Cruise was amazing, all the staff were fantastic. My only complaint the food didn't seem the same standard as my Rhone cruise last year but that wouldn't stop me rebooking with riviera travel.
Value for money : Exceptional
Accommodation : Exceptional
Tour manager : Exceptional
Quality of visits / excursions : Exceptional
Allocated free time : Exceptional
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Trusted Customer
5 days ago
Date of purchase: 10/09/2024
The Douro, Porto & Salamanca - MS Douro Elegance
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All ship's crew were excellent. Riviera Tour manager provided information only (disembarkation incorrect! ) but never really Good excursionsengaged with passengers and was reactive rather than proacti
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Value for money : Excellent
Accommodation : Excellent
Tour manager : Substandard
Quality of visits / excursions : Excellent
Allocated free time : Excellent
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Trusted Customer
5 days ago
Date of purchase: 08/09/2024
The Douro, Porto & Salamanca - MS Douro Splendour
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Value for money : Excellent
Accommodation : Good
Tour manager : Substandard
Quality of visits / excursions : Exceptional
Allocated free time : Exceptional
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Trusted Customer
7 days ago
Date of purchase: 25/08/2024
The Douro, Porto & Salamanca - MS Douro Splendour
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The Splendour ship was disappointing Mainly the service particularly the restaurant poor service considering the price paid
Value for money : Poor
Accommodation : Good
Tour manager : Good
Quality of visits / excursions : Good
Allocated free time : Excellent
Merchant Logo
Riviera Travel
Riviera Travel
4 days ago
Thank you for your review and we are extremely sorry that there were aspects of your holiday that you found disappointing. We have now received your complaint and our Customer Relations team will investigate fully and respond to you directly. Once again, please accept our sincerest apologies once again. Kind regards, Riviera Travel
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About Riviera Travel
Since 1984, our experts have been bringing to life the world’s most fascinating destinations. Like you, we love to travel and we are passionate about what we do. We personally select every aspect of your holiday and we are dedicated to ensuring that the content and detail of each itinerary is thoughtfully balanced, so there’s time for you to explore at a relaxing pace. We offer you a superb choice of holidays but we also ensure each of these has been honed to perfection. Our focus is on quality not quantity.
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01283 245322
New Manor, 328 Wetmore Road, Burton-on-Trent, DE14 1SP, United Kingdom
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About Riviera Travel
Since 1984, our experts have been bringing to life the world’s most fascinating destinations. Like you, we love to travel and we are passionate about what we do. We personally select every aspect of your holiday and we are dedicated to ensuring that the content and detail of each itinerary is thoughtfully balanced, so there’s time for you to explore at a relaxing pace. We offer you a superb choice of holidays but we also ensure each of these has been honed to perfection. Our focus is on quality not quantity.