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Riviera Travel Reviews | Customer Service Reviews for https://www.feefo.com/reviews/riviera-travel | Feefo

Displaying all 53,179 reviews

Trusted Customer

1 day ago

Date of purchase: 22/08/2024

On the whole very good. A 2 hour delay in leaving Lyon airport as a result of poor organisation was unacceptable

Product reviews

Andrew

1 day ago

Date of purchase: 21/08/2024

What Andrew said about Riviera Travel:

Excellent

Product reviews

Trusted Customer

1 day ago

Date of purchase: 02/09/2024

Superb

Product reviews

The holiday was excellent from start to finish. The Emily Bronte was brilliant together with all the staff who were very friendly and professional. The whole experience on the Rhine was superb and th

...

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Value for money : Exceptional

Accommodation : Exceptional

Tour manager : Exceptional

Quality of visits / excursions : Exceptional

Allocated free time : Excellent

Riviera Travel

1 day ago

We are so pleased you had a wonderful cruise on MS Emily Bronte and that you would recommend the holiday to others. We hope to welcome you back on another Riviera Travel holiday soon.

Carol

1 day ago

Date of purchase: 01/09/2024

What Carol said about Riviera Travel:

Excellent. Very helpful and prompt.

Riviera Travel

1 day ago

Carol, thank you for your 5* review

Product reviews

All aspects of the cruise went well. The staff were efficient and cheerful. Our cabin staff were really good and quickly cleaned and tidied our cabin as quickly as possible in the morning.

Value for money : Excellent

Accommodation : Excellent

Tour manager : Excellent

Quality of visits / excursions : Excellent

Allocated free time : Excellent

Riviera Travel

1 day ago

Thank you for sharing your feedback! We're delighted to hear that you enjoyed your cruise experience and that all aspects went smoothly. It's wonderful to know that our staff made a positive impression with their efficiency and cheerful service. We'll be sure to pass along your compliments to the cabin crew for their excellent work in keeping your cabin clean and tidy each day. We look forward to welcoming you aboard again soon!

Trusted Customer

1 day ago

Date of purchase: 29/08/2024

Excellent

Product reviews

Trusted Customer

1 day ago

Date of purchase: 26/08/2024

Excellent, the director and concierge were informed, friendly and helpful

Riviera Travel

1 day ago

Thank you for your review we are happy you found the onboard staff to be helpful and well informed

Product reviews

A relaxing, luxurious river cruise, with extremely friendly and helpful staff. The meals were superb and the daily stops were very pretty.

Value for money : Exceptional

Accommodation : Exceptional

Tour manager : Exceptional

Quality of visits / excursions : Good

Allocated free time : Excellent

Riviera Travel

1 day ago

Thank you for your feedback! We're thrilled to hear that you enjoyed the relaxing and luxurious experience on the river cruise. It's wonderful to know that the staff's friendliness and helpfulness stood out, and that you found the meals superb and the daily stops picturesque. Your comments are greatly appreciated and will help us continue to provide exceptional experiences.

Frank

1 day ago

Date of purchase: 03/09/2024

Product reviews

Trusted Customer

1 day ago

Date of purchase: 22/08/2024

Product reviews

Dorothy

Worthing

1 day ago

Date of purchase: 29/08/2024

What Dorothy said about Riviera Travel:

All staff were excellent, Jenny our tour director was amazing, she just never stopped working to make sure everyone had a great holiday.

Riviera Travel

1 day ago

Thank you for your lovely review. We are so pleased you had a wonderful holiday and hope to welcome you back again soon. Your kind words about our cruise director will be passed onto her.

Product reviews

Trusted Customer

2 days ago

Date of purchase: 23/08/2024

Very good

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About Riviera Travel

Since 1984, our experts have been bringing to life the world’s most fascinating destinations. Like you, we love to travel and we are passionate about what we do. We personally select every aspect of your holiday and we are dedicated to ensuring that the content and detail of each itinerary is thoughtfully balanced, so there’s time for you to explore at a relaxing pace. We offer you a superb choice of holidays but we also ensure each of these has been honed to perfection. Our focus is on quality not quantity.

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01283 245322

New Manor, 328 Wetmore Road, Burton-on-Trent, DE14 1SP, United Kingdom

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Riviera Travel Reviews

Burgundy, the River Rhone & Provence - MS William ShakespeareOverall the trip was very good with a very friendly crew. The ship is becoming a bit tired when compared to some of the more modern ships. The excursi...More reviews of this product (2,114)View product website

Rhine Cruise to Switzerland - MS Oscar WildeMore reviews of this product (1,567)View product website

Rhine, Strasbourg & Heidelberg - MS Emily BrontëThe holiday was excellent from start to finish. The Emily Bronte was brilliant together with all the staff who were very friendly and professional. T...More reviews of this product (426)View product website

The Douro, Porto & Salamanca - MS Douro SplendourAll aspects of the cruise went well. The staff were efficient and cheerful. Our cabin staff were really good and quickly cleaned and tidied our cabi...More reviews of this product (1,603)View product website

Burgundy, the River Rhone & Provence - MS William ShakespeareWe had an excellent holiday. Staff on the boat were very good. Only downside was the meal in the BistroMore reviews of this product (2,114)View product website

Rhine & Moselle - MS Emily BrontëA relaxing, luxurious river cruise, with extremely friendly and helpful staff. The meals were superb and the daily stops were very pretty....More reviews of this product (529)View product website

The Douro, Porto & Salamanca - MS Douro EleganceOverall very good, my only criticism is at prime drinks time the bar staff struggled, not fault of person serving, just not enough staff at the busy ...More reviews of this product (1,603)View product website

Burgundy, the River Rhone & Provence - MS William ShakespeareMore reviews of this product (2,114)View product website

Burgundy, the River Rhone & Provence - MS William ShakespeareLovely holiday, would recommend itMore reviews of this product (2,114)View product website

The Blue Danube - MS William WordsworthLoved the river cruise and the ship. Would have appreciated more free time. Quizzes on board a bit tedious and went on too long … especially if you we...More reviews of this product (2,471)View product website

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