Whilst it is lovely to hear that you found the tour to be excellent on the whole, we're really sorry to hear that you had a number of issues along the way and that your recent holiday was not of the high standard we aim to provide. We do appreciate customers taking time to share their holiday experience with us so that we can take the necessary measures to improve the areas that require our attention, in a bid to make our holidays the best they can be for our clients.
Whilst we’ll be passing on your comments to the appropriate managers, should you wish to discuss the issues raised further, then please do not hesitate to contact our Customer Services Department at info@rivieratravel.co.uk