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Royal Selangor Reviews

Rated
Excellent
Service
4.6
/5
Product
4.6
/5

5

4

3

2

1

147

18

10

2

5

182

ratings over the past year

Displaying all 2,109 reviews
AG
Angela Goss
5 years ago
Date of purchase: 19/10/2018
What Angela Goss said about Royal Selangor:
Made it easy to buy and track the product and I would use them again and tell my friends and family
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CH
Christine
Melbourne
5 years ago
Date of purchase: 17/10/2018
What Christine said about Royal Selangor:
Lots of choice to order. Ordering and engraving was an easy process. The clock I ordered came within the time stated, and was easy to track while in transit. Very happy with the clock.
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Patricia .
5 years ago
Date of purchase: 11/10/2018
What Patricia . said about Royal Selangor:
Royal Selangor, the trusted place to find the ideal present for any occasion, hassle free shopping and prompt delivery!
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SK
Susan Knight
5 years ago
Date of purchase: 18/10/2018
What Susan Knight said about Royal Selangor:
I am still awaiting my item! V poor online tracking. I have even wondered if it was a fraudulent transaction.
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Royal Selangor
Royal Selangor
5 years ago
Hi Susan, your order is shipped out via DHL under the airway bill MYBVJ2200000328 on the 19th of October and tracking link would be https://www.logistics.dhl/my-en/home/tracking/tracking-ecommerce.html?tracking-id=MYBVJ2200000328. As you've selected the standard delivery which would take 6-12 working days to be delivered instead of the expedited delivery of 3-5 days, there would be some delay for the parcel to reach you. Your parcel is currently in Montreal distribution centre so you should expect your parcel to be delivered by next week. Please do not hesitate in contacting us at info@royalselangor.com if there is anything else we would be able to assist you with. Thank you.
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Trusted Customer
5 years ago
Date of purchase: 07/10/2018
Great customer service took a little longer to get but happy with the items purchase.
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Trusted Customer
5 years ago
Date of purchase: 16/10/2018
Everything was handled professionally and delivery was prompt
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FT
Francesca Towle
5 years ago
Date of purchase: 06/10/2018
What Francesca Towle said about Royal Selangor:
I have not received the item as yet and have not received any kind of update since placing the order on the 8th October, so I cannot actually provide any kind of review on the product itself.
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Royal Selangor
Royal Selangor
5 years ago
Hi Francesca, your order is shipped out via DHL under the airway bill MYBVJ1500001488 on the 8th of October and tracking link would be https://www.logistics.dhl/my-en/home/tracking/tracking-ecommerce.html?tracking-id=MYBVJ1500001488. As you've selected the standard delivery which would take 8-15 working days to be delivered to the UK instead of the expedited delivery of 3-5 days, there would be some delay for the parcel to reach you. There was a delivery attempt but it seems that you were not available. KIndly get in contact with the local courier service provider to arrange for delivery to be completed. Please do not hesitate in contacting us at info@royalselangor.com if there is anything else we would be able to assist you with. Thank you.
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LT
Lee Peng Tan
5 years ago
Date of purchase: 03/10/2018
What Lee Peng Tan said about Royal Selangor:
Good.
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ST
Sean Tan
5 years ago
Date of purchase: 03/10/2018
What Sean Tan said about Royal Selangor:
Delivery was very fast and online purchase was simple and easy.
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Trusted Customer
5 years ago
Date of purchase: 06/10/2018
Excellent ! Great after sales customer service .
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About Royal Selangor
In 1885, a young pewtersmith named Yong Koon arrived in Malaya from the Chinese port of Shantou, armed with little more than a set of tools and a determination to succeed. Today, Yong Koon's humble enterprise is Royal Selangor, the world's foremost name in quality pewter. Headquartered in Kuala Lumpur, Malaysia, Royal Selangor has standalone stores in top retail capitals around the world, including London, Hong Kong, Singapore, Beijing, Melbourne and Sydney. Royal Selangor products are also carried by top department stores such as Wako in Japan, Harrods in London, and Hudson Bay in Toronto. Royal Selangor's designers and artisans continuously expand the limits of pewter design while staying true to their heritage of craftsmanship. Joining them on this journey are like-minded design collaborators such as the award-winning Erik Magnussen and Jamy Yang as well as cultural organisations such as the V&A (Victoria and Albert Museum).
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4, Jalan Usahawan 6, Setapak, Kuala Lumpur, Kuala Lumpur, 53300, Malaysia
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About Royal Selangor
In 1885, a young pewtersmith named Yong Koon arrived in Malaya from the Chinese port of Shantou, armed with little more than a set of tools and a determination to succeed. Today, Yong Koon's humble enterprise is Royal Selangor, the world's foremost name in quality pewter. Headquartered in Kuala Lumpur, Malaysia, Royal Selangor has standalone stores in top retail capitals around the world, including London, Hong Kong, Singapore, Beijing, Melbourne and Sydney. Royal Selangor products are also carried by top department stores such as Wako in Japan, Harrods in London, and Hudson Bay in Toronto. Royal Selangor's designers and artisans continuously expand the limits of pewter design while staying true to their heritage of craftsmanship. Joining them on this journey are like-minded design collaborators such as the award-winning Erik Magnussen and Jamy Yang as well as cultural organisations such as the V&A (Victoria and Albert Museum).