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Royal Selangor Reviews

Rated
Excellent
Service
4.6
/5
Product
4.6
/5

5

4

3

2

1

147

18

10

2

5

182

ratings over the past year

Displaying all 2,109 reviews
Trusted Customer
5 years ago
Date of purchase: 28/09/2018
Failed or couldn’t be bothered to keep me informed of my order Had to call myself and then be told that one of the items ordered was out of stock When items finally arrived, packaging was disappointi
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Trusted Customer
5 years ago
Date of purchase: 09/10/2018
Hi, we ordered 2 items online recently as a gift, we appreciate if you could provide the paper bag for gift/souvenir purpose in future. thank you.
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Trusted Customer
5 years ago
Date of purchase: 08/10/2018
There was a missing part in my order:( Sean promptly help me and problem was solved ASAP! I was relived as it was a gift!
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Trusted Customer
5 years ago
Date of purchase: 08/10/2018
The purchased product alone was 5⭐️. However, the delivery service caused some confusion hence four stars instead of 5.
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Trusted Customer
5 years ago
Date of purchase: 26/09/2018
The tray was too heavy and too big as a bar tray. With the time change it hard to contact customer services, so i have been emailing but as yet have not had the intructions to return the item. Up unti
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Royal Selangor
Royal Selangor
5 years ago
Hi, we've just received the product is refund is initiated. The refund process might take up to 2-3 weeks depending on each banks processing time. Please do not hesitate in contacting us at info@royalselangor.com if there is anything else we would be able to assist you with. Thank you.
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JL
Jessica Lee
5 years ago
Date of purchase: 03/10/2018
What Jessica Lee said about Royal Selangor:
fast delivery and very nicely wrapped gift box and card,
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RT
Rhoda Tan
5 years ago
Date of purchase: 04/10/2018
What Rhoda Tan said about Royal Selangor:
Great service. Fast delivery.
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GL
Geline Lee
5 years ago
Date of purchase: 02/10/2018
What Geline Lee said about Royal Selangor:
Good quality and nice design.
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Trusted Customer
5 years ago
Date of purchase: 01/10/2018
Your staff Sean’s is very friendly and helpful. He responded promptly every mail.
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SW
Steven Wong
5 years ago
Date of purchase: 01/10/2018
What Steven Wong said about Royal Selangor:
good
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About Royal Selangor
In 1885, a young pewtersmith named Yong Koon arrived in Malaya from the Chinese port of Shantou, armed with little more than a set of tools and a determination to succeed. Today, Yong Koon's humble enterprise is Royal Selangor, the world's foremost name in quality pewter. Headquartered in Kuala Lumpur, Malaysia, Royal Selangor has standalone stores in top retail capitals around the world, including London, Hong Kong, Singapore, Beijing, Melbourne and Sydney. Royal Selangor products are also carried by top department stores such as Wako in Japan, Harrods in London, and Hudson Bay in Toronto. Royal Selangor's designers and artisans continuously expand the limits of pewter design while staying true to their heritage of craftsmanship. Joining them on this journey are like-minded design collaborators such as the award-winning Erik Magnussen and Jamy Yang as well as cultural organisations such as the V&A (Victoria and Albert Museum).
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4, Jalan Usahawan 6, Setapak, Kuala Lumpur, Kuala Lumpur, 53300, Malaysia
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About Royal Selangor
In 1885, a young pewtersmith named Yong Koon arrived in Malaya from the Chinese port of Shantou, armed with little more than a set of tools and a determination to succeed. Today, Yong Koon's humble enterprise is Royal Selangor, the world's foremost name in quality pewter. Headquartered in Kuala Lumpur, Malaysia, Royal Selangor has standalone stores in top retail capitals around the world, including London, Hong Kong, Singapore, Beijing, Melbourne and Sydney. Royal Selangor products are also carried by top department stores such as Wako in Japan, Harrods in London, and Hudson Bay in Toronto. Royal Selangor's designers and artisans continuously expand the limits of pewter design while staying true to their heritage of craftsmanship. Joining them on this journey are like-minded design collaborators such as the award-winning Erik Magnussen and Jamy Yang as well as cultural organisations such as the V&A (Victoria and Albert Museum).