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rugbystore.co.uk Reviews

https://www.rugbystore.co.uk
Rated
Excellent
Service
4.7
/5
Product
4.7
/5

5

4

3

2

1

939

78

19

9

38

1,083

ratings over the past year

Displaying all 21,941 reviews
Trusted Customer
10 years ago
Date of purchase: 11/08/2014
speedy transaction
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Trusted Customer
10 years ago
Date of purchase: 19/08/2014
fast and easy
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Trusted Customer
10 years ago
Date of purchase: 17/08/2014
Always very good
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Trusted Customer
10 years ago
Date of purchase: 15/08/2014
Good product
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Trusted Customer
10 years ago
Date of purchase: 15/08/2014
a fab service provided
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Trusted Customer
10 years ago
Date of purchase: 15/08/2014
I paid to return the t shirt as it was the wrong size and then had to pay postage AGAIN to have another size sent out. Never had to so this before when exchanging an item!
Merchant Logo
rugbystore.co.uk
rugbystore.co.uk
10 years ago
Thanks for your feedback regarding our current returns policy. We're taking comments like yours onboard and are looking into how we manage returns here. I'm sorry it has affected your experience with us and will let you know of any changes in the future. Regards, Rory Nicolson rory@rugbystore.co.uk
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Trusted Customer
10 years ago
Date of purchase: 10/08/2014
Excellent variety of sport gear and excellent delivery service. Quick and efficient
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Trusted Customer
10 years ago
Date of purchase: 10/08/2014
Was happy with the product and the embroidery however the size they sent us was not what we ordered they sent a 13 and because of the embroidery we couldn't send them back to get an exchange very disa
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Merchant Logo
rugbystore.co.uk
rugbystore.co.uk
10 years ago
Sorry to hear about this potential mix up. We have a highly accurate stock system and it's unusual for the wrong sizes to be picked out. We are aware that Nike boot boxes list the US size above the UK. Is it possible that they may be size 13 US and size 12 UK? If that is not the case that situation should never have happened, please email sales@rugbystore.co.uk and we'll get this sorted out for you. Regards, Rory Rory Nicolson
Merchant Logo
rugbystore.co.uk
rugbystore.co.uk
10 years ago
Sorry to hear about this potential mix up. We have a highly accurate stock system and it's unusual for the wrong sizes to be picked out. We are aware that Nike boot boxes list the US size above the UK. Is it possible that they may be size 13 US and size 12 UK? If that is not the case that situation should never have happened, please email sales@rugbystore.co.uk and we'll get this sorted out for you. Regards, Rory rory@rugbystore.co.uk
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Trusted Customer
10 years ago
Date of purchase: 11/08/2014
Very easy to use and fast delivery
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Trusted Customer
10 years ago
Date of purchase: 30/07/2014
I would never use another rugby equipment supplier.
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About rugbystore.co.uk
Rugbystore: the place to be for #EverythingRugby.   As the UK's largest independent rugby retailer, we provide the best products out there with a level of customer service few can match. That's why our happy customers keep coming back! Don't believe us? Just take a look at the thousands of positive Feefo reviews.   From the latest international rugby shirts to boots for all players, like the sport we love we have something for everyone. And why not try out our unrivalled personalisation service? Add a special touch to your new favourite rugby shirt with our name & number printing service.   Player, parent, or supporter, come visit rugbystore.co.uk for all your rugby needs.
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01721 726920
Unit 8, Cavalry Business Park, Peebles, Lanarkshire, EH45 9BU, United Kingdom
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About rugbystore.co.uk
Rugbystore: the place to be for #EverythingRugby.   As the UK's largest independent rugby retailer, we provide the best products out there with a level of customer service few can match. That's why our happy customers keep coming back! Don't believe us? Just take a look at the thousands of positive Feefo reviews.   From the latest international rugby shirts to boots for all players, like the sport we love we have something for everyone. And why not try out our unrivalled personalisation service? Add a special touch to your new favourite rugby shirt with our name & number printing service.   Player, parent, or supporter, come visit rugbystore.co.uk for all your rugby needs.