Good Morning, thank you for your feedback and we are very sorry that in the end you were unable to find a suitable size and a refund was issued.
We pride ourselves on trying to give the best, most responsive customer service, especially when there is a problem and to help our customers have as good an experience with us as possible. Thank you again for leaving the feedback, it helps us continually review and hopefully improve our service. We do hope to see you back at Rugbystore. Best wishes, Rachel.