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Run4It Reviews | https://www.feefo.com/reviews/run4it reviews

9,361 out of 9,360 reviews

Trusted Customer

6 years ago

Date of purchase: 07/03/2018

I put an incorrect address on my package; your team followed up the inquiry from the recipient & thus ensured that my sister received her eventually .... thank you very much .

Kirsty

Run4It

6 years ago

Hi, thank you for your review. We were happy to help and glad your sister received her parcel. Thanks, Kirsty - Online Customer Service Manager

Trusted Customer

6 years ago

Date of purchase: 06/03/2018

Goods arrived to be collected at chosen store within the time frame stated. Needed to contact customer services, who replied to my email very promptly. Happy to order online again.

Kirsty

Run4It

6 years ago

Hi, thank you for your review. We are delighted to hear you will be ordering from us again. We look forward to dealing with you again in the future. Thanks, Kirsty - Online Customer Service Manager

Trusted Customer

6 years ago

Date of purchase: 19/02/2018

Fast and reliable!

Kirsty

Run4It

6 years ago

Hi, Glad to hear you are a happy customer! Thanks, Kirsty - Online Customer Service Manager

Product reviews

Jayne Gray

6 years ago

Date of purchase: 17/02/2018

What Jayne Gray said about Run4It:

Staff in the shop are brilliant, friendly and knowledgeable. Only downside was I ordered on line for delivery to the shop and I was expecting an email like other online retailers to let me know my pac

...

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Kirsty

Run4It

6 years ago

Hi Jayne, thank you for your feedback. I will be sure to pass your comments across to our store. I'm sorry you didn't receive an email confirming your order was available to collect. We were having technical issues with our automated emails during that time but this has now been fixed. Thanks, Kirsty - Online Customer Service Manager

Product reviews

Trusted Customer

6 years ago

Date of purchase: 18/02/2018

Fast delivery, good price and very comfortable trainers

Kirsty

Run4It

6 years ago

Hi, thank you for your review. We are so happy to hear that we delivered your trainers quickly and that you find them very comfortable. Happy running! Thanks, Kirsty - Online Customer Service Manager

Martin Stewart

6 years ago

Date of purchase: 07/02/2018

What Martin Stewart said about Run4It:

Service car on the website is fine. DPD are a terrible delivery company. Had to end up going to Halfords to collect. No option to leave with neighbour.

Kirsty

Run4It

6 years ago

Hi Martin, thank you for your feedback. I am sorry to hear that you had issues with our courier. In future please contact us either by email, phone, social media or the live chat facility on our website and we can deal with DPD on your behalf and ensure your parcel is delivered to you at the correct location. Sorry for the issues you have had. Thanks, Kirsty - Online Customer Service Manager.

Ngbpne

Bath

6 years ago

Date of purchase: 06/02/2018

What Ngbpne said about Run4It:

Great! Excellent price and delivered the next day. Web site worked well, easy to select the right colour and size, quick checkout

Kirsty

Run4It

6 years ago

Hi, thank you for your review. I'm happy to hear you found our website easy to use and that you received your order the next day. Thanks, Kirsty - Online Customer Service Lead

Product reviews

ANGELA DONALD

Auchterarder

6 years ago

Date of purchase: 06/02/2018

What ANGELA DONALD said about Run4It:

Amazing customer service and follow up on my order. Very impressed. Will use again in future.

Kirsty

Run4It

6 years ago

Hi Angela, thank you for your review. I'm happy to hear you were impressed with our Customer Service. Looking forward to dealing with you again in the near future. Thanks, Kirsty - Online Customer Service Lead

Product reviews

Peter Gormley

Dingwall

6 years ago

Date of purchase: 05/02/2018

What Peter Gormley said about Run4It:

Great value shoes and excellent customer service in store in Inverness. Knowledgable, friendly and encouraging.

Kirsty

Run4It

6 years ago

Hi Peter, thank you for your wonderful review! We're delighted to hear you are happy with your shoes and your experience in our Inverness store. I've passed your comments onto the team, and we look forward to assisting you again in future. Thanks, Kirsty - Online Customer Service Lead.

Product reviews

Brian Gray

6 years ago

Date of purchase: 05/02/2018

What Brian Gray said about Run4It:

Annoying when you have a discount code that can’t be applied and no messages as to why not. Maybe not applicable on sale items, but I don’t know. Even more annoying when you get an email the day afte

...

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Kirsty

Run4It

6 years ago

Hi Brian, thank you for your feedback. The discount code you were trying to use was not valid on sale items unfortunately. I'm sorry there was no message on the checkout page informing you of this, I have passed your comments across to our Website Team and this is definitely something we will look into. Thanks, Kirsty - Online Customer Service Lead

Product reviews

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About Run4It

Inspiring people to improve their fitness, health and wellbeing through running. Run4It is a specialist running retailer providing a wide range of running products including shoes, clothing and accessories, coupled with great customer service and advice, to help runners of all levels and interests improve their running experience.

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0344 824 8180

57 Bothwell Street, Glasgow, Lanarkshire, G2 6TS, United Kingdom

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