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Rated
Exceptional
Service
4.9
/5
Product
4.8
/5

5

4

3

2

1

143

4

2

1

0

150

ratings over the past year

Displaying all 4,061 reviews
Trusted Customer
10 years ago
Date of purchase: 22/07/2014
really good service got my order correct and got next day overall excellent service
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Trusted Customer
10 years ago
Date of purchase: 12/08/2014
Tried for a number of days to actually sign in to the site but was told that my old password no longer worked as the site had been remade. Then tried to make a new account for a couple of days but the
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Russums
Russums
10 years ago
Thank you for your feedback. I'm sorry you have had this experience with the new website. This is something we will be looking further into as so far we haven't had an issue with customers registering again. Due to change in website provider, it wasn't possible to transfer customers private log in details. We would happily help you register and place your order, you can contact me directly at info@russums.co.uk. You can also place your order over the phone with our sales team, or by email. Sorry for any inconvenience caused. Sara Russums
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Trusted Customer
10 years ago
Date of purchase: 24/07/2014
Fine
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Trusted Customer
10 years ago
Date of purchase: 28/07/2014
Quick delivery and good communication
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Trusted Customer
10 years ago
Date of purchase: 03/09/2014
Easy to use, straight forward customer service, no hassle delivery. Spot on guys
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Trusted Customer
10 years ago
Date of purchase: 29/07/2014
Great product excellent price and fast delivery
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Trusted Customer
10 years ago
Date of purchase: 13/08/2014
Good service, however i returned the items (2) and am still awaiting my refund!
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Trusted Customer
10 years ago
Date of purchase: 02/08/2014
Website easy to use, fast delivery and very helpful with any enquiries.
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Trusted Customer
10 years ago
Date of purchase: 27/08/2014
good
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Russums
Russums
10 years ago
Thank you for your feedback. I am sorry to hear you are unhappy with your order. Please contact me directly at info@russums.co.uk and I will work with you to sort this out. Sara Russums
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Trusted Customer
10 years ago
Date of purchase: 23/07/2014
Excellent service couldn't fault you
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About Russums
Russums is a leading supplier of clothing and equipment to the hospitality industry. We supply chefs and food service workers throughout the UK and Europe and believe passionately that quality matters. We are a sixth generation family business, independently owned and run by the Russum family. The business is now established as a leading multi channel supplier of catering clothing and equipment and remains true to the principles of Edward Russum our founder.
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Edward House, Tenter Street, Rotherham, South Yorkshire, S60 1LB, United Kingdom
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About Russums
Russums is a leading supplier of clothing and equipment to the hospitality industry. We supply chefs and food service workers throughout the UK and Europe and believe passionately that quality matters. We are a sixth generation family business, independently owned and run by the Russum family. The business is now established as a leading multi channel supplier of catering clothing and equipment and remains true to the principles of Edward Russum our founder.