How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Safestore Ltd Reviews

http://www.safestore.co.uk

Rated

Exceptional

Safestore is the UK’s No.1 for choice and Europe’s second largest provider of self storage solutions.

Service

4.8

2,511

287

2,881

ratings over the past year

Displaying all 26,361 reviews

Trusted Customer

11 years ago

Date of purchase: 31/05/2013

The staff we have dealt with are very accomodating and polite which is a must for dealing with the public. Very good service.

Safestore Ltd

11 years ago

Hi there Mr and Mrs Williams. It's really great to hear your feedback, thank you. Please do let us know if there is anything more we can do to help. Kind regards Lynsey - Customer Support 0800 444 800

See full customer review

Trusted Customer

11 years ago

Date of purchase: 29/05/2013

The 24 hour access facility is essential; the toilets could do with cleaning and some of the units are looking a bit worse for wear. But, all in all, a good experience so far.

Safestore Ltd

11 years ago

Thank you Fraser. I have spoken to our Glasgow store to ensure we act on your feedback. Should we be able to help with anything further please do not hesitate to contact us. Many thanks, Adam – Customer Support Coordinator 0800 444 800

See full customer review

Trusted Customer

11 years ago

Date of purchase: 31/05/2013

Very helpful staff

See full customer review

Trusted Customer

11 years ago

Date of purchase: 31/05/2013

The booking procedure took quite a long time and price quoted was not what was charged

Safestore Ltd

11 years ago

Thank you for your feedback Amita. I do apologise if there has been any confusion regards your price. Our Birmingham store is more than happy to run through our costs and confirm we’re offering you our best promotions. Many thanks, Adam – Customer Support Coordinator 0800 444 800

See full customer review

Trusted Customer

11 years ago

Date of purchase: 29/05/2013

The staff are very helpful!

See full customer review

Trusted Customer

11 years ago

Date of purchase: 26/05/2013

The service is very good, I like the location of Safestore, it maybe the most convenient for me to carry it back to my house.

Safestore Ltd

11 years ago

Thank you for the feedback Qingling. Please give us a call if there's anything more we can do to help! Kind regards Lynsey - Customer Support 0800 444 800

See full customer review

Trusted Customer

11 years ago

Date of purchase: 29/05/2013

so far so good!!!!

See full customer review

Trusted Customer

11 years ago

Date of purchase: 30/05/2013

Very reliable, helpful and friendly chap!

Safestore Ltd

11 years ago

Thanks for the feedback Eftychia, glad to hear your experience with Safestore has been a good one. Kind regards Lynsey - Customer Support 0800 444 800

See full customer review

Trusted Customer

11 years ago

Date of purchase: 30/05/2013

See full customer review

Trusted Customer

11 years ago

Date of purchase: 30/05/2013

Efficient and pleasant service. Facility basic but well cared for

See full customer review

Not received a review invite?

About Safestore Ltd

Safestore is the UK’s No.1 for choice and Europe’s second largest provider of self storage solutions. Our principal operations are located in the UK, where we have 127 stores plus two Business Centres with a further 29 stores in Pairs and 4 in Barcelona, with a further 8 stores in the Netherlands and 6 stores in Belgium under a joint venture agreement with Carlyle.

Read all

0208 732 1500

Britannic House, Stirling Way, Borehamwood, Hertfordshire, WD6 2BT, United Kingdom