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Safestore Ltd Reviews | Customer Service Reviews for https://www.feefo.com/reviews/safestore-ltd | Feefo

Displaying all 26,333 reviews

Trusted Customer

11 years ago

Date of purchase: 27/05/2013

Steve Martin was particularly efficient in information on the phone/clarifying pricing, terms & conditions & proceedures etc. All you staff have been very pleasant & helpful as well as confirming eve

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Safestore Ltd

11 years ago

Thank you so much for the great feedback! It's good to hear you received an excellent service and would recommend us in the future. If there is anything else we can do to help, please give us a call or drop by the store. Kind regards Lynsey - Customer Support 0800 444 800

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Trusted Customer

11 years ago

Date of purchase: 27/05/2013

Lovely staff but my storage has no step-free access, no passenger lift, very old goods lift, and I found much better deals from more modern competitors afterwards.

Safestore Ltd

11 years ago

Thank you for your feedback Saran. I’m sorry to hear about the problems you have experienced with access to your items. I have spoken to our store manager Anthony and he would be more than happy to arrange a ground floor unit for you. Please let us know if we can help any further. Many thanks, Adam – Customer Support Coordinator 0800 444 800

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Trusted Customer

11 years ago

Date of purchase: 27/05/2013

Adrianna at the safestore in old Trafford was extremely helpful. Very efficient and knowledgeable about the product. The storage space she recommended and I reserved is perfect and her explanation on

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Safestore Ltd

11 years ago

Thank you so much for taking the time to leave us such great feedback! We are delighted to hear you received a great service and every aspect of the process was explained thoroughly. I will pass on your kind words to Adrianna. If there is anything else we can do to help, please give us a call. Kind regards Lynsey - Customer Support 0800 444 800

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Trusted Customer

11 years ago

Date of purchase: 27/05/2013

A mixed experience and attempted rip-off. Your man picked me up in the centre of Bristol - very kind, as it was raining - and took me to the store to sign the papers. Then left me to walk back throu

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Safestore Ltd

11 years ago

Thank you for your valuable feedback. I do apologise for the inconvenience experienced. I have passed on your comments to our regional manager who will be looking in to the matter. Many thanks, Adam – Customer Support Coordinator 0800 444 800

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Trusted Customer

11 years ago

Date of purchase: 23/05/2013

The staff were very helpful

Safestore Ltd

11 years ago

Thanks for the feedback Neil. Please let us know if there is anything else we can do to help. Kind regards Lynsey - Customer Support 0800 444 800

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Trusted Customer

11 years ago

Date of purchase: 26/05/2013

Clean, tidy and well laid out and with friendly, pleasant staff. But I find it expensive!

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Trusted Customer

11 years ago

Date of purchase: 26/05/2013

It is pretty good and very comfortable,, but the price needs to be little bit down..

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Trusted Customer

11 years ago

Date of purchase: 26/05/2013

Had no problems gaining space and very accommodating when i needed more space on the day. Good rates and the staff were very helpful

Safestore Ltd

11 years ago

Thanks very much for your feedback. It's great to hear you had a pleasant experience at our Southampton store. If there is anymore we can do to help, please let us know. Kind regards Lynsey - Customer Support 0800 444 800

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Trusted Customer

11 years ago

Date of purchase: 24/05/2013

Professional operation. Easy access, Clean and secure. Helpful staff.

Safestore Ltd

11 years ago

It's great to hear your feedback Brian. Thanks so much! Kind regards Lynsey - Customer Support 0800 444 800

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Trusted Customer

11 years ago

Date of purchase: 26/05/2013

My only comment would be I wish it was open a little later - at least until 8pm

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About Safestore Ltd

Safestore is the UK’s No.1 for choice and Europe’s second largest provider of self storage solutions. Our principal operations are located in the UK, where we have 127 stores plus two Business Centres with a further 29 stores in Pairs and 4 in Barcelona, with a further 8 stores in the Netherlands and 6 stores in Belgium under a joint venture agreement with Carlyle.

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0208 732 1500

Britannic House, Stirling Way, Borehamwood, Hertfordshire, WD6 2BT, United Kingdom